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IT Help Desk
2 weeks ago
Job Details
Position - IT Help Desk
YOU Broadband is looking for experienced, dynamic and innovative candidate who is looking for challenging and innovative environment to meet our business requirements
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Install, modify, and repair computer hardware and software.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
Follow up with customers to ensure issue has been resolved.
Required Skills :
Qualification / Experience :
Graduate 0 - 2 Years Experience-
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