Group Product Manager
2 months ago
About LeadSquared
One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 2000 customers with 4 lakhs+ users across 25 countries utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity teams at scale. Our USP is our verticalized domain approach in teams and our product being extremely customizable to growing business needs.
We are a 1200+ strong team spread across India, US, Middle East, ASEAN, ANZ, and South Africa, and our customers include Amazon Pay, Poonawalla Group, Bajaj Finance, Practo, Godrej Housing, Manipal Hospitals and more.
Product Management @ LeadSquared
We are looking for an outbound product manager who can help us strengthen our product offerings, and GTM strategy for vertical markets. You will be a great fit, if you:
- Have 7+ years of experience building compelling products in new and emerging markets.
- Understand customer needs at depth. Build empathy maps for various kind of persona – buyer, user, influencer. And capture needs in a JTBD, or a similar format.
- Can write BRDs, and PRDs for features that will be built by verticals’ product teams.
- Build and validate stories that need to be taken to the market.
- Build a case for new features and justify their prioritization using data and research.
- Are comfortable in finding answers for addressable markets/reach, impact of doing or not doing something, potential revenue opportunity, customer satisfaction, opportunity sizing, SWOT analysis etc.
- Become a subject matter expert who understands customers and our products equally well.
- Define what ideal solution looks like, templatize use cases and help build demo able tenants for each customer segment we cater to.
- Co-own Business Heads’ goals and help bring sales and operational efficiencies.
- Work with sales and marketing teams to build collaterals.
- Check for effectiveness of stories, collaterals, demo, SOP used during sales or implementation, and constantly improvise by being a strong advocate of customer internally.
- Conduct dip stick surveys, and meet customers frequently to identify areas of improvement, and opportunities to serve them better. Be the Voice of Our Customer
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