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Learning and Development Manager
4 weeks ago
AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.
Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing
400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
Mission-Driven and Growth Stage Startup backed by Marsshot.vc , Bluelotus.vc & 50+ Angel Investors
Position Overview
We are seeking a dynamic Learning & Development Manager to identify organizational learning needs, create impactful training programs, and build a culture of continuous growth and development. The ideal candidate will possess expertise in developing and delivering engaging learning initiatives to empower employees at all levels.
Key Responsibilities:
1. Learning Strategy & Needs Analysis:
Assess training and development needs across the organization through surveys, focus groups, and consultations with managers.
Develop and execute an L&D strategy aligned with business goals and individual growth opportunities.
2. Training Program Design & Implementation:
Design and deliver innovative learning programs (onsite, virtual, or blended) for technical, functional, and soft skills.
Drive onboarding training for new hires, ensuring they transition smoothly and are aligned with company values.
Develop leadership programs to upskill managers and team leads for effective performance management.
3. Content Development:
Develop training materials, resources, and modules (workshops, presentations, e-learning, videos).
Leverage industry-best tools and practices for engaging content delivery.
4. Performance & Skill Assessment:
Track progress and effectiveness of learning programs through feedback, KPIs, and data analysis.
Provide actionable reports and insights to leadership for continuous improvement.
5. Learning Tools & Platforms:
Implement and manage learning management systems (LMS) or tools to streamline employee development initiatives.
Stay updated with trends in L&D, tools, and technology to integrate innovative learning solutions.
6. Employee Engagement & Development Culture:
Promote a learning culture by organizing knowledge-sharing sessions, mentorship programs, and growth opportunities.
Collaborate with department heads to align team-level training goals with business outcomes.
7. Team Support & Coordination:
Coordinate with internal trainers, subject-matter experts, and external learning partners.
Ensure seamless execution of L&D initiatives, from planning to implementation.
Qualifications & Skills Required:
Education: Bachelor’s degree in HR, Organizational Development, Psychology, or related field. MBA/PGDM in HR is a plus.
Experience: 5–8 years of experience in Learning & Development roles, preferably in a B2B SaaS startup or technology-driven company.
Proven track record of developing, managing, and implementing L&D programs.
Strong knowledge of learning methodologies, instructional design principles, and LMS platforms.
Excellent facilitation, presentation, and communication skills.
Strong analytical and project management skills to measure training effectiveness.
Proficiency in tools like Google Suite, Microsoft Office, and content creation platforms (e.g., Articulate, Canva, or similar tools).
Ability to work collaboratively across teams and adapt to a fast-paced, dynamic startup environment.
Why Join AiSensy?
Be part of a fast-growing, mission-driven startup transforming WhatsApp marketing.
Collaborate with young, enthusiastic, and highly driven individuals.
Take ownership, build systems, and grow alongside a thriving organization.
Enjoy a supportive, innovative work culture that promotes continuous learning and leadership growth.