▷ Only 24h Left: Learning and Development Manager

2 weeks ago


Gurgaon, India AiSensy Full time
About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

- Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing- 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year- Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more- High Impact as Businesses drive 25-80% Revenues using AiSensy Platform- Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Position Overview

We are seeking a dynamic Learning & Development Manager to identify organizational learning needs, create impactful training programs, and build a culture of continuous growth and development. The ideal candidate will possess expertise in developing and delivering engaging learning initiatives to empower employees at all levels.

Key Responsibilities:

1. Learning Strategy & Needs Analysis:

- Assess training and development needs across the organization through surveys, focus groups, and consultations with managers.- Develop and execute an L&D strategy aligned with business goals and individual growth opportunities.

2. Training Program Design & Implementation:

- Design and deliver innovative learning programs (onsite, virtual, or blended) for technical, functional, and soft skills.- Drive onboarding training for new hires, ensuring they transition smoothly and are aligned with company values.- Develop leadership programs to upskill managers and team leads for effective performance management.

3. Content Development:

- Develop training materials, resources, and modules (workshops, presentations, e-learning, videos).- Leverage industry-best tools and practices for engaging content delivery.

4. Performance & Skill Assessment:

- Track progress and effectiveness of learning programs through feedback, KPIs, and data analysis.- Provide actionable reports and insights to leadership for continuous improvement.

5. Learning Tools & Platforms:

- Implement and manage learning management systems (LMS) or tools to streamline employee development initiatives.- Stay updated with trends in L&D, tools, and technology to integrate innovative learning solutions.

6. Employee Engagement & Development Culture:

- Promote a learning culture by organizing knowledge-sharing sessions, mentorship programs, and growth opportunities.- Collaborate with department heads to align team-level training goals with business outcomes.

7. Team Support & Coordination:

- Coordinate with internal trainers, subject-matter experts, and external learning partners.- Ensure seamless execution of L&D initiatives, from planning to implementation.

Qualifications & Skills Required:

- Education: Bachelor’s degree in HR, Organizational Development, Psychology, or related field. MBA/PGDM in HR is a plus.- Experience: 5–8 years of experience in Learning & Development roles, preferably in a B2B SaaS startup or technology-driven company.- Proven track record of developing, managing, and implementing L&D programs.- Strong knowledge of learning methodologies, instructional design principles, and LMS platforms.- Excellent facilitation, presentation, and communication skills.- Strong analytical and project management skills to measure training effectiveness.- Proficiency in tools like Google Suite, Microsoft Office, and content creation platforms (e.g., Articulate, Canva, or similar tools).- Ability to work collaboratively across teams and adapt to a fast-paced, dynamic startup environment.

Why Join AiSensy?

- Be part of a fast-growing, mission-driven startup transforming WhatsApp marketing.- Collaborate with young, enthusiastic, and highly driven individuals.- Take ownership, build systems, and grow alongside a thriving organization.- Enjoy a supportive, innovative work culture that promotes continuous learning and leadership growth.
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