Branch Manager

20 hours ago

Surat, India Omni Career Hub Full time

Company Overview Omni Career Hub empowers individuals by offering customized solutions tailored to their aspirations, ensuring a seamless journey for students and young professionals in education, skill development, and career opportunities globally. With its headquarters in Surat, the company plays a transformative role in the education industry. Its mission is to inspire the new generation to think big, aim high, and achieve more. Job Overview Omni Career Hub is seeking a seasoned Branch Manager to join our team at our Surat location. As a senior-level position, this full-time role requires a dedicated professional with at least 7 to 10 years of experience. The ideal candidate will drive our branch's growth and ensure alignment with the company's mission and vision. Qualifications and Skills Proven experience in team leadership with the ability to manage, mentor, and motivate a diverse team of professionals to achieve targeted outcomes. (Mandatory skill) Strong expertise in customer relationship management, focusing on building positive customer experiences and long-term relationships. (Mandatory skill) In-depth knowledge of risk assessment techniques to identify potential risks and develop strategies for mitigating them effectively. (Mandatory skill) Experience in using Salesforce CRM to manage and maximize customer relationships and sales potential. Comprehensive understanding of financial analysis to efficiently allocate resources and optimize branch performance. Solid skills in budgeting and forecasting to plan and allocate financial resources effectively and strategically. Ability to manage and evaluate team performance using performance management strategies to drive results. Thorough knowledge of compliance and regulatory standards to ensure the branch's operations adhere to legal and ethical guidelines. Roles and Responsibilities Lead and manage branch operations, ensuring high levels of productivity, efficiency, and quality in all areas. Develop and implement strategic plans to enhance branch operations and profitability in line with company goals. Establish and maintain a robust customer service environment, fostering client trust and loyalty. Monitor and manage financial performance, ensuring alignment with budgetary goals and financial projections. Drive a performance-oriented culture by setting clear objectives, providing coaching, and rewarding competitive performance. Ensure compliance with industry regulations, operational policies, and procedures to maintain company integrity and reputation. Conduct risk assessments and develop mitigation strategies to minimize potential branch-related risks. Facilitate collaboration and communication between teams to ensure alignment and a unified approach to branch management.

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