ServiceNow Solution Architect
1 month ago
Job Description :
- Experience as a Senior Technical Lead / Architect.
- Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
- Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
- Experience in ServiceNow custom application design and development
- Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
- Experience on ITSM migration / consolidations
- Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations
- Mentor and share technical knowledge/guidance to team.
- Design technical solutions based on customer requirements and convert to functional requirements.
- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
- Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
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