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Platform Engineer

4 weeks ago

Bengaluru, Karnataka, India NAB Full time

Purpose:

At NAB, we're passionate about building software that solves problems. We count on our platform engineers to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we're seeking an experienced SRE with significant platform engineering experience to deliver core banking services to customers and colleagues. Specifically, we are searching for someone who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.

Accountabilities:

  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Run core banking ledger and switch systems with the domain knowledge to run mission critical systems
  • Build software and systems to manage platform infrastructure and applications in AWS and Azure
  • Improve reliability, quality, and time-to-market of our suite of software solutions. Execute chaos tests, performance benchmark tests and functional tests.
  • Build non functional and functional test frameworks for testing various communication protocols like HTTPS, Kafka (AVRO / JSON), AS2805 (SNMP), ODBC, MQ
  • Measure and optimize system performance and reliability, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
  • Provide primary operational support and engineering for multiple large-scale distributed software applications
  • Build and run automation on components in AWS and Azure
  • Uplift logging, cyber security and reliability – designing strategies and patterns around achieving them
  • Run post mortem incidents via data, objectively and mathematically measure failures and arrive at root cause analysis with the remediation mechanisms that ensures the same incident doesn't occur again.

Your key responsibilities will include:

  • Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service-level objectives
  • Design, implement and maintain different AWS services
  • Automating code with object oriented software engineering principles
  • Work across the full spectrum of the Software Development Life Cycle (SDLC)
  • Actively contribute to planning sessions and other Agile ceremonies across the team
  • Liaise with users and stakeholders of the platform
  • Guide team members in their technical journey

In addition to your strong technical capability, you will be a proven team player, problem solver, independent thinker and have a collaborative attitude towards your work and colleagues.

Skills and Experience:

It is expected that the role holder is well rounded, operationally highly experienced Software engineers – who can write code to build software, the software can be command line interfaces as an example, to interact with platform APIs, or monitoring utilities, or test automation framework, or test stubs / mocks etc, also should have the following skills and experience:

  • These platform engineers need to have a mandatory experience of at least 12 years , who have coding knowledge, and have run tech bridges, handled incidents with troubleshooting techniques and are well versed with either Azure or AWS (or both if we can). Obviously skills of Docker, Terraform, and other Devops like skills apply. But they are different to devops, as they actually write and build software for doing things like what I said above.
  • Should have had some prior experience to Financial services that helps them understand what they are dealing with – in Core Banking systems, and the criticality of it, plus the regulatory and compliance aspects which include audits etc.
  • Should be able to run and operate the platform with not just customer support, but also build monitoring dashboards etc to showcase the health of the platform and clean documentation to help self service customers on how the platform operates and is consumed.
  • Languages wise, python, java, c++, bash shell would be preferred. Communication
  • skills need to be very good as well, to handle operations and incidents
  • 3+ years of AWS / Azure experience
  • 5+ years in application development and support
  • Strong Experience in Scripting, Linux and CI/CD preferably Jenkins
  • Strong programming skills with Python and groovy
  • Infrastructure tools such as Terraform, Github and Ansible
  • Strong analytical / problem-solving skills
  • Excellent communication and interpersonal skills, both oral and written.
  • Excellent time management skills
  • Ability to assess and implement new technologies and processes.
  • An open mindset and proven ability to innovate and influence.

Desirable:

  • Experience with shell scripting.
  • Exposure to DevOps and Agile.
  • Exposure to Monitoring and Logging tools such as Splunk
  • Experience with containerised environments using Docker and Kubernetes

Education:

  • Tertiary qualification in a relevant technical subject or equivalent experience.
  • Postgrad qualifications and self-learning courses and certifications (Coursera, Udacity, AWS, etc.) highly regarded.