Network & Security - L2 Support Engineer

1 day ago


Mumbai, India Talent Worx Full time

JOB Description for Network & Security – L2 Support Engineer Location: Mumbai, Airoli. Domain: Network & Security Level (L1/L2/L3): L2 Required Relevant Domain Experience: 3–8 Years relevant experience Job Type (Onsite/Remote): Onsite Shift details: As per client/business requirement Qualification:  B.E. / Diploma / BSc IT / BCA / MCA / BTech (No education gap, Full time) Certifications Preferred:  CCNA or equivalent networking certification (Preferred)  Fortinet NSE – Fortinet Network Security Associate (Preferred)  PCNSA - Palo Alto Networks Certified Network Security Administrator (Preferred)  Juniper JNCIA, JNCIA-SEC (Preferred)  CCNP, CISSP, or equivalent security certification (Optional)  Wireless Infra- Aruba/Cisco  ITIL Foundation (Optional) Specific Remarks/Requirement by Customer: Hands-on experience in routing, switching, firewalls, VPNs, Wireless and network security appliances. Role Purpose We are seeking a skilled L2 Network & Security Engineer to support and manage our client's network infrastructure and security landscape. The ideal candidate will have strong hands-on experience with firewall management, network troubleshooting, and ensuring security compliance. JOB RESPONSIBILITIES  Provide second-level support for network and security incidents and requests, ensuring swift resolution of technical issues.  Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs.  Implement and support network security measures such as firewall policies, intrusion prevention systems (IPS), and VPN configurations.  Troubleshoot and resolve network connectivity issues, ensuring minimal downtime.  Assist in the configuration and management of network devices and security appliances.  Perform vulnerability assessments and risk analysis to identify security gaps and mitigate risks.  Provide support for audits, assessments, and other security-related compliance requirements.  Collaborate with other IT teams to ensure seamless integration of new systems and technologies.  Respond to and resolve network and security incidents within agreed SLAs.  Maintain accurate network documentation and ensure it’s up to date.  Participate in periodic on-call support for network and security issues as required. Technical Skills/Knowledge Requirement 1. Strong hands-on experience with firewalls (Fortinet, Palo Alto, Juniper) – Must 2. Good knowledge of switching and routing protocols – Must 3. VPN (IPSec / SSL) setup and troubleshooting – Must 4. Experience with network security tools (IDS/IPS, SIEM, Web Filtering,) Optional 5. Experience with Aruba Wi-Fi controllers and access points – Must 6. Network monitoring tools (SolarWinds, OpsRamp, Wireshark,) – Preferred 7. Understanding of network segmentation and Zero Trust architecture – Preferred 8. Basic scripting knowledge (Python / Bash / PowerShell) – Added advantage 9. Knowledge of ITIL processes and ticketing tools (ServiceNow, Symphony) – Preferred


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