ServiceNow Solution Architect

4 weeks ago

Delhi, India Saxon Global Full time

Hi,Please find the JD below and share the profile asap to my Email ID-- give me a call to my Direct Number( for Indian Candidate)andUS )Job Title: ServiceNow Solution ArchitectLocation:Open to candidates worldwide (Remote).Requirement:Must overlap at least4 working hourswith eitherPacific Time (PT)orCentral European Time (CET) .About the RoleWe are seeking an experiencedServiceNow Solution Architectto design, develop, and implement enterprise-level ServiceNow solutions. The ideal candidate will have deep expertise in IT Service Management (ITSM), strong technical skills in integrations, scripting, and portal development, and hands-on experience across multiple ServiceNow modules.Key ResponsibilitiesLead end-to-end ServiceNow solution design, architecture, and implementation.Develop complex workflows, scripting, and custom applications within ServiceNow.Drive 3rd-party integrations using REST, SOAP, Flow Designer, and IntegrationHub.Collaborate with cross-functional teams to implement ITSM, ITOM, ITAM, HRSD, and other ServiceNow modules.Design and optimizeService Portalsfor enhanced user experience.Build reports, dashboards, and ServiceNow Playbooks for business insights.Ensure best practices are applied to development, security, and ITIL-aligned processes.Provide technical leadership in Agile project environments.Required Skills & Qualifications8+ yearsof experience in ServiceNow ITSM and solution development.8+ yearsof experience with3rd-party integrations(REST/SOAP).5+ yearsof hands-on experience withService Portaldesign and development.Strong expertise inServiceNow scripting, workflows, Flow Designer, and IntegrationHub .Strong knowledge ofJavaScript, SQL, HTML, CSS , and UI/UX principles.Familiarity with XML and structural programming concepts.Experience in ServiceNow reports, Playbooks, and NowAssist.Deep knowledge of ITIL processes and their application in ServiceNow.Solid hands-on experience with ServiceNow modules including:Incident, Problem, and Change ManagementITOM, ITAM, HRSDField Service Management

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