Senior MDM Support

2 weeks ago

Bengaluru, India IQVIA Full time

Join global organization with employees around the world, as a Senior MDM Support based in IQVIA. You will be part of IQVIA's world class technology team and will be involved in design, development, enhanced software programs or cloud applications or proprietary products.

Technical Skills:

  • Extensive experience in L2 production support
  • Excellent code debugging skills and problem-solving skills
  • Very good understanding about the production timelines
  • Preferred experience in any MDM technologies
  • Extensive experience with SQL, Java, Json scripts and unix scripts.
  • Hands-on experience in SQL and PL/SQL with the ability to write and tune complex SQL queries in large volume of data in production database
  • Hands-on experience with any other ETL tool such as Talend etc.
  • Experience in production issues ticketing tool and prepare Weekly/Monthly metrics
  • Reltio knowledge is preferred
  • Experience in leading the team and deliver the support project in SLA based contract
  • Mandatory good communication skill to interact with client.

Key responsibilities:

  • Test, debug and potentially automate ETL processes using Oracle PL/SQL, Java and Python.
  • Lead, Support production deliverables and investigate production issues.
  • Communicate with immediate supervisor and other project team members on the status of work-in-progress, both verbal and written communication
  • Work very closely on production database/environment
  • Provide project, system, and other technical documentation, as required
  • Adapt to the technology and potentially lead other team members
  • Work in any of the shifts as demand by project
  • Play SME role for the project and lead the conversation with client on critical items
  • Work closely with delivery manager to report KPIs as demand by the project

Qualifications / Skills:

Experience: Candidates with 6 to 10 years of experience

Education: Bachelor's/Master's degree in Engineering or equivalent experience

Required Experience / Skills:

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more

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