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Service Delivery Manager
4 months ago
Required Skills and Experience :
- Bachelors +8 years of related experience or Masters +6 years of related technical experience.
- Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.
- Knowledge of Agile Principles and practices.
- Hands on implementation experience with Oracle Revenue Management Cloud Services.
- Experience in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development.
- Experience in Developing applications using Databases like Oracle, MongoDB.
- Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.
- Advanced SQL knowledge for data analysis and auditing.
- Experience in supporting Customer Operations and Period Close Processes.
- Experience in managing large-scale platforms and/or infrastructure.
- Hands on experience with Oracle ERP, particularly in Accounts Receivables, Revenue Management.
- Knowledge of other ERP modules is a plus.
- Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services is a plus.
Job Description :
- As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team is responsible for customer order orchestration processing through all lifecycle stages across Company's business models.
- You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams, and delivering quality business outcomes.
- Oversee multiple areas within the Invoice to Cash & Revenue Management Business Functions, owning the end-to-end strategy and delivery of capabilities.
- You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.
- Lead, motivate and drive team to reach the established organization and capability goals.
- Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
- Stay on top of investments, capacity, and project schedules.
- Lead the organization's effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.
- Lead a geographically distributed team of software engineers and analysts.
- You are a leader who is self-motivated with real passion for technology, leads by example, holds self-accountable for team performance, takes complete ownership on all aspects of customer and project initiatives.
- You feel comfortable dealing with ambiguity, can influence within and outside the organization, and drive tangible impact.
