Proxy Engineer

7 days ago

Mumbai, India Velodata Global Pvt Ltd Full time

Job Opportunity: Proxy Engineer – L1

Location:
Mumbai (Work from Client Office)

Notice Period:
Immediate to 30 days

Budget:
Up to ₹5.5 LPA

Role Overview

We are seeking a
Proxy Engineer – L1
with 2–4 years of experience in
Network Security
and at least 1 year managing
Proxy solutions (Netskope / McAfee preferred)
. The candidate will be responsible for day-to-day operations, incident handling, and administration of Proxy infrastructure in a 24/7 environment.

Key Responsibilities

  • Manage BAU tasks, MACDs, and configuration changes for Proxy solutions.
  • Support incident monitoring, troubleshooting, and timely resolution of tickets.
  • Troubleshoot across OSI layers (L1–L3) and escalate when needed.
  • Perform daily performance checks, apply security patches, and ensure compliance.
  • Maintain device configuration backups as per defined schedule.
  • Coordinate with OEMs for TAC/RMA support and reconfiguration.
  • Deploy and maintain access & security policies for Proxy solutions.
  • Ensure SLA adherence and proper ticket closure in ITSM tools.
  • Conduct periodic audits and compliance checks.
  • Work closely with helpdesk, IT support, and application teams to resolve incidents.

Required Skills

  • 2–4 years of overall experience in
    network security
    .
  • Minimum 1 year of hands-on experience with
    Proxy management
    .
  • Strong knowledge of
    Netskope / McAfee Proxy solutions
    (certification preferred).
  • Experience with
    Windows, Linux, and Unix environments
    .
  • Basic skills in
    scripting/automation (SOAR tools preferred)
    .
  • Familiarity with AD, IAM, SIEM integrations.
  • Strong troubleshooting skills using
    packet capture & analysis tools
    (Wireshark, Pcap).
  • Excellent communication skills (written & verbal).
  • Willingness to work in a
    24/7 support environment
    .

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