Travel Consultant

4 days ago

Lucknow, India EaseMyTrip.com Full time

About the Role As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion: Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration: Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile Experience: At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

  • Travel consultant

    5 days ago

    Lucknow, India ARR HOLIDAYS PVT LTD Full time

    ???? Job Description ARR HOLIDAYS is hiring Travel Consultants for our Madurai office. The role involves assisting customers with travel planning, itinerary creation, flight & hotel bookings, and providing complete support throughout their travel journey. Freshers with strong communication skills are welcome. ????Key Responsibilities Interact with clients to...

  • Travel sales consultant

    2 days ago

    Lucknow, Uttar Pradesh, India HOUSE OF TRAVELLERS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Position: Sales ExecutiveCompany: House of TravellersLocation: Lucknow & DelhiExperience: 0–1 YearAbout Us: House of Travellers is a dynamic and growing travel agency dedicated to curating memorable travel experiences. We specialize in personalized domestic and international travel packages, offering unmatched service and customer satisfaction.Job...

  • Amadeus GDS Travel Consultant

    2 weeks ago

    lucknow, India Sana Search International Full time

    hiring for Amadeus Job in(Back office)Profile as Travel Consultant @(Kolkata/Chennai / Hyderabad/Odissa/Delhi / Gurgaon/ Mumbai / Odisha / Bangalore -Multiple LocationFor info contact@ / / Corporate BPO -Hiring for MultiplePackage- NegotiableExperience Require- ( Minimum of 1 year or More Under Amadeus /Sabre(GDS)(Manual Command)3 Rounds of Interview1- HR...

  • Amadeus GDS Travel Consultant

    2 weeks ago

    Lucknow, Uttar Pradesh, India Sana Search International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    hiring for Amadeus Job in(Back office)Profile as Travel Consultant @(Kolkata/Chennai / Hyderabad/Odissa/Delhi / Gurgaon/ Mumbai / Odisha / Bangalore -Multiple LocationFor info contact@ / / Corporate BPO -Hiring for MultiplePackage- NegotiableExperience Require- ( Minimum of 1 year or More Under Amadeus /Sabre(GDS)(Manual Command)3 Rounds of Interview1- HR...

  • Travel Sales Executive

    2 weeks ago

    Lucknow, India Recruation Placement Consultancy Full time

    We have vacant of 2 Travel Sales Executive Jobs in Lucknow, Experience Required : 2 Years Educational Qualification : Professional Degree, Other Bachelor Degree Skill Travel Sales,Travel Consultant etc.Experience 2 - 3 Years No. of Openings 2 Education Professional Degree, Any Bachelor Degree Role Travel Sales Executive Industry Type Travel / Tourism Gender...

  • Travel Sales Executive

    2 weeks ago

    Lucknow, India Recruation Placement Consultancy Full time

    We have vacant of 2 Travel Sales Executive Jobs in Lucknow, Experience Required : 2 Years Educational Qualification : Professional Degree, Other Bachelor Degree Skill Travel Sales,Travel Consultant etc.Experience2 - 3 YearsNo. of Openings2EducationProfessional Degree, Any Bachelor DegreeRoleTravel Sales ExecutiveIndustry TypeTravel / TourismGender[ Male /...

  • Amadeus GDS Travel Consultant

    2 weeks ago

    Lucknow, India Sana Search International Full time

    Amadeus.in hiring for Amadeus Job in(Back office)Profile as Travel Consultant @(Kolkata/Chennai / Hyderabad/Odissa/Delhi / Gurgaon/ Mumbai / Odisha / Bangalore -Multiple Location For info contact@ / / Corporate BPO -Hiring for Multiple Package- Negotiable Experience Require- ( Minimum of 1 year or More Under Amadeus /Sabre(GDS)(Manual Command) 3 Rounds of...

  • Travel Consultant

    3 days ago

    Indiranagar Sec-, Lucknow, Uttar Pradesh, India EduGorilla Community Pvt. Ltd. Full time ₹ 30,000 - ₹ 4,00,000 per year

    Key Responsibilities:Visa & Immigration Management:Handle all visa and immigration processes for employees, including work permits, residency permits, business visas, and renewals.Prepare, review, and submit required documentation to immigration authorities.Coordinate with embassies, consulates, and immigration consultants as needed.Stay updated on...

  • Solution Consultant

    3 weeks ago

    Lucknow, India Matrix One Full time

    Solution Consultant – India (Remote with Occasional Travel)Matrix One is a leading provider of software solutions for medical device companies, helping them manage regulatory and quality compliance with ease. Our mission is to streamline product development and compliance, enabling companies to bring medical devices to market faster and more...

  • HR Consultant

    4 days ago

    Lucknow, India Colleve Full time

    Company DescriptionAt Colleve, we help organizations unlock performance through end-to-end people solutions — from HR strategy and organization design to performance management and technology enablement. We combine consulting expertise with AI-driven insights to help clients align people, processes, and purpose.We’re now looking for a dynamic...