Sr voice coach/communication trainer
4 days ago
Roles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timelinessProvide Feedback and suggestions for improvementPublish Dashboards at defined intervalsPublish compliance dashboards as per planFlexibility and Availability for any ad-hoc business requirementEnsure Confidentiality, Availability and Integrity of DataProvide Feedback and suggestions for improvementGAP Analysis & ControlsContinuous Focus and Drive to meet and exceed department SLAsConduct New Hire training and Refresher training based on TNAConduct V&A interviews for the processKey Deliverables:Proficient computer skills, Microsoft Office Suite (Word, Power Point, Outlook, and Excel), and instructional softwareAbility to train on sounds (IPA), grammar and soft skillsExcellent verbal and written communication skillsShould have good knowledge of audit and evaluation functionShould have good understanding capabilities to improve customer experienceReady to work in Shift timing as per process requirementKnowledge of usage of MS OfficeMust be fluent in English languageWork ExperienceMinimum 3 years’ previous experience as a communication trainer, voice coach or related positionLanguage & CommunicationDevelop a schedule to assess training needsAbility to train on sounds (IPA), grammar and soft skillsExcellent verbal and written communication skillsPreferred Competencies: We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches.
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Sr voice coach/communication trainer
5 days ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timelinessProvide Feedback and suggestions for improvementPublish Dashboards at defined intervalsPublish compliance dashboards as per planFlexibility and Availability for any ad-hoc business requirementEnsure Confidentiality, Availability and Integrity...
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Sr Voice coach/Communication Trainer
3 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities: - Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness - Provide Feedback and suggestions for improvement - Publish Dashboards at defined intervals - Publish compliance dashboards as per plan - Flexibility and Availability for any ad-hoc business requirement - Ensure Confidentiality,...
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Sr voice coach/communication trainer
3 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...
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Sr Voice coach/Communication Trainer
2 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities:- Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness- Provide Feedback and suggestions for improvement- Publish Dashboards at defined intervals- Publish compliance dashboards as per plan- Flexibility and Availability for any ad-hoc business requirement- Ensure Confidentiality, Availability and...
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Sr Voice coach/Communication Trainer
3 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timelinessProvide Feedback and suggestions for improvementPublish Dashboards at defined intervalsPublish compliance dashboards as per planFlexibility and Availability for any ad-hoc business requirementEnsure Confidentiality, Availability and Integrity...
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Sr Voice coach/Communication Trainer
3 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...
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Sr Voice coach/Communication Trainer
3 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...
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Sr Voice coach/Communication Trainer
2 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...
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Sr Voice coach/Communication Trainer
2 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities:Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...
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Sr Voice coach/Communication Trainer
1 week ago
Hyderabad, India Tech Mahindra Full timeRoles and responsibilities: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and...
