Clinical Support Executive

2 weeks ago

Bengaluru, Karnataka, India SS Innovations Full time

Company Overview:

SS Innovations is a forward-thinking medical device company dedicated to revolutionizing healthcare through cutting-edge surgical technologies. We are committed to improving patient outcomes and empowering surgeons with the latest innovations in surgical instruments, devices, and technology. Our goal is to deliver world-class, state-of-the-art solutions that provide unparalleled clinical support to the medical community.

Locations: Bengaluru, Mumbai, Kolkata, New Delhi

Job Summary:

We are seeking a dedicated and skilled Clinical Support Specialist with experience in Operating Theatre (OT) procedures and robotic-assisted surgery . The role involves providing technical and clinical support to surgical teams, ensuring the effective use of robotic surgical systems, and contributing to enhanced patient outcomes.

Key Responsibilities:

  • Provide intraoperative clinical support and troubleshooting assistance during robotic surgical procedures.
  • Assist in pre-operative setup and post-operative breakdown of robotic surgical systems and associated equipment.
  • Train and educate surgeons, nurses, and OT staff on the use and best practices of robotic-assisted surgical technologies.
  • Collaborate with hospital staff to ensure compliance with protocols, safety standards, and best practices in robotic surgery.
  • Support product demonstrations, trials, and evaluations of robotic systems and surgical instruments.
  • Maintain up-to-date knowledge of surgical procedures, instruments, and advancements in robotic surgery.
  • Serve as a technical liaison between healthcare providers and the organization, addressing clinical inquiries and system performance concerns.
  • Work closely with sales, service, and engineering teams to relay customer feedback and enhance product performance.
  • Ensure proper documentation and reporting of surgical cases, troubleshooting issues, and training sessions.

Qualifications & Skills:

  • Bachelor's degree in Nursing, Biomedical Engineering, Surgical Technology , or a related field (preferred).
  • 3-5 years of hands-on experience in an Operating Theatre (OT) environment with exposure to robotic-assisted surgery .
  • Strong knowledge of surgical procedures, sterile techniques, and medical equipment handling .
  • Experience in training and educating medical professionals.
  • Excellent problem-solving, communication, and interpersonal skills .
  • Ability to work under pressure in a fast-paced surgical environment .
  • Willingness to travel for onsite support, training, and product demonstrations .
  • Familiarity with regulatory standards and hospital compliance protocols .

Preferred Certifications (if applicable):

  • Certification in Surgical Technology, Clinical Support, or Biomedical Engineering .
  • Training or certification in robotic-assisted surgical systems (e.g., da Vinci Surgical System, Mako, ROSA, or other platforms).

Why SS Innovations?

At SS Innovations, we pride ourselves on fostering a culture of innovation and continuous improvement. You will have the opportunity to work with a dynamic, passionate team and contribute to the development and delivery of groundbreaking technologies that positively impact patient outcomes.

Note: Interested candidates are encouraged to email their updated resumes directly to " ". Please refrain from sending direct messages or personally approaching our Senior Management Team. Such actions will not be entertained and could be seen as a breach of professional conduct. The violation could negatively impact your chances of future employment with us as it does not align with professional conduct and etiquette.

Thanks,

HR Department

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