Tally Support Engineer

4 weeks ago

Okhla, India Cloude Data Full time

We are seeking a skilled and proactive Desktop Support Executive with hands-on experience in Tally ERP 9 / TallyPrime to provide technical support to end-users and assist with accounting software management. The ideal candidate will be responsible for maintaining desktops, troubleshooting hardware and software issues, and providing support for Tally-related operations.

Key Responsibilities:

Desktop Support:

  • Provide first-level support for desktop/laptop issues (hardware and software).
  • Install, configure, and maintain operating systems and software (Windows, MS Office, etc.).
  • Troubleshoot network issues (LAN, Wi-Fi, printers, scanners, etc.).
  • Manage user accounts, email setup, and access controls.
  • Perform routine maintenance and updates for systems and antivirus.
  • Maintain asset inventory and documentation of IT equipment.
  • Provide remote support to branch offices or field teams as needed.

Tally Support:

  • Install, configure, and update Tally ERP 9 / TallyPrime across user machines.
  • Troubleshoot issues related to Tally operations, user access, or data synchronization.
  • Assist accounting team in backup/restoration of Tally data.
  • Coordinate with Tally support/vendor for licensing and issue resolution.
  • Provide basic user training or guidance on Tally functionalities.

Qualifications & Skills:

  • Diploma / Graduate in IT, Computer Science, or related field.
  • 1–3 years of experience in Desktop Support or IT Helpdesk role.
  • Working knowledge of Tally ERP 9 / TallyPrime is a must.
  • Proficiency in Windows OS, MS Office, and basic networking concepts.
  • Good communication and problem-solving skills.
  • Ability to prioritize and manage multiple tasks efficiently.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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