Customer Support Officer

3 weeks ago


Mumbai, India Parag Parikh Financial Advisory Services Limited Full time
PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India’s earliest SEBI Registered Portfolio Management Service (PMS) providers. For More Information visit our website: Handling Customer Queries via different channels.2. Accepting Transactions at Front office using TSM Machine.3. Reporting and processing of inflow and outflow of funds.4. Coordination with Branches, KYC Team & RTA.5. Making sure emails are handled/ resolved in a timely manner.6. Keep track of day-to-day mails received and reply to them within TAT.7. Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance / SEBI / CAMS guidelines.

Qualifications & Experience

- Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry.- Graduate in any stream- Latest NISM Certification.- Should have excellent written (email) and spoken communication skills

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