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Tribes Communication is a Rs. 800 crore company in capitalized billing and largest customer experience organization in the country of fully integrated marketing agencies. We have been investing in technology that enables customer experience across OOH, Events, Activation and Retail and have developed solutions and platforms that integrate with our core experiential solutions. Tribes has forged some long-term partnerships with its clients who rely on Tribes for groundbreaking innovations, and unconventional and memorable campaigns.
Company URL:
Job Title: Senior Manager
Location: Gurgaon
Qualification: Postgraduate/ Graduate with additional qualification in Marketing
Experience: 5-7 years of proven experience in advertising /experiential marketing
Who We Are Looking For
A candidate who can oversee the growth and maintenance of a company's customer base. Someone who can develop and implement strategies that will attract new clients and retain existing ones, while ensuring that customer needs are being met and exceeded.
Someone who has a strong understanding of the market and industry in which the company operates, as well as excellent communication and relationship-building skills.
Responsibilities:
- To develop and to implement strategies for acquiring new clients and retaining existing ones.
- To identify new business opportunities and markets to expand the company's customer base. Conduct market research and analyse customer data to inform business decisions.
- Developing and maintaining strong relationships with key clients and partners
- To collaborate with other departments within the company to ensure that the company's offerings offerings meet customer needs.
- To manage a team of professionals responsible for business development and client servicing.
- Creating and implementing marketing plans to promote the company's products and services.
- Reporting on business development and client servicing activities to senior management.
Skills:
- Leadership and team management skills
- Analytical skills
- Negotiation skills
- Customer service skills