
Sales Operations Analyst
5 days ago
Role & responsibilities
- Responsible for assimilating data across assigned regional offices and analyze sales tracking
- Ensure CRM is utilised effectively to justify the high CAPEX and to drive sales force productivity.
- Assess market trends and competitive actions by regular monitoring of regional offices
- Develop monthly dashboards for top management
- Escalate issues to top management on an exception-basis (including resource challenges, customer negotiations, key accounts management, etc.)
- Make cross-functional decisions within the zone and on behalf of the region, with guidance from top management in exceptional items
- Disseminate field level information across different relevant functions to facilitate creative improvements
- Accomplish target revenue and profitability goals for the zone
- Collaboratively set zonal vision and business plan; prioritize in accordance with overall Nilkamal objectives
- Take up responsibility of additional special projects, as required
Essential:
- Strong problem identification and objections resolution skills.
- In depth SAP and CRM knowledge
- In depth knowledge of the SKUs and that the company produces and sells
- Proficient in MS Office (Word, Excel, PowerPoint) and Adobe CS applications. SAP experience is an advantage.
- Proven outstanding numerical and analytical skills.
- Proven excellent communication skills verbal and written.
- Excellent project management skills, strong focus on detail and ability to manage multiple deadlines and meet fast timelines.
- Multi task, proactive and X-functional/discipline attitude.
- Ability to solve problems with high energy and a positive attitude.
- Must be self-motivated and have a high sense of urgency.
- Ability to build solid working relationships with several departments.
- Fluency in English
Preferred:
- Proactive in approach
- Ability to handle stress
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