Sales Operations Analyst

5 days ago


Mumbai City District, India Nilkamal Full time

Role & responsibilities

  • Responsible for assimilating data across assigned regional offices and analyze sales tracking
  • Ensure CRM is utilised effectively to justify the high CAPEX and to drive sales force productivity.
  • Assess market trends and competitive actions by regular monitoring of regional offices
  • Develop monthly dashboards for top management
  • Escalate issues to top management on an exception-basis (including resource challenges, customer negotiations, key accounts management, etc.)
  • Make cross-functional decisions within the zone and on behalf of the region, with guidance from top management in exceptional items
  • Disseminate field level information across different relevant functions to facilitate creative improvements
  • Accomplish target revenue and profitability goals for the zone
  • Collaboratively set zonal vision and business plan; prioritize in accordance with overall Nilkamal objectives
  • Take up responsibility of additional special projects, as required

Essential:

  • Strong problem identification and objections resolution skills.
  • In depth SAP and CRM knowledge
  • In depth knowledge of the SKUs and that the company produces and sells
  • Proficient in MS Office (Word, Excel, PowerPoint) and Adobe CS applications. SAP experience is an advantage.
  • Proven outstanding numerical and analytical skills.
  • Proven excellent communication skills verbal and written.
  • Excellent project management skills, strong focus on detail and ability to manage multiple deadlines and meet fast timelines.
  • Multi task, proactive and X-functional/discipline attitude.
  • Ability to solve problems with high energy and a positive attitude.
  • Must be self-motivated and have a high sense of urgency.
  • Ability to build solid working relationships with several departments.
  • Fluency in English

Preferred:

  • Proactive in approach
  • Ability to handle stress


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