Sales Operations Analyst

1 week ago

Bengaluru, India Glean Full time

Job Duties and Responsibilities

  • Support sales teams with day-to-day deal desk processes and operational requests
  • Engage with systems and other cross-functional teams to prioritize business requirements, oversee timelines, test and rollout major business impacting updates
  • Drive continuous process improvements and automations that can bring scale to how we operate
  • Report and analyze key business performance metrics, to be utilized for ad-hoc requests, quarterly business reviews
  • Work on strategic projects, pilots, and cross-functional that evolve our go-to-market plan; provide in-depth data-driven recommendations to operations, finance, and sales leadership
  • Engage in quarterly and annual planning activities as needed - ranging from headcount, compensation, target setting, etc.
  • Be a thought partner to the Sales & Success team and be a subject matter expert within the Sales Operations team

Minimum REQUIRED Knowledge, Skills, and Abilities

  • 1-3 years of work experience, preferably in a relevant role, such as Revenue Operations, Business Operations, or Management Consulting
  • Strong analytical skills to look at large datasets, visualize and present data in meaningful ways
  • Comfort with Excel & Powerpoint (or equivalent tools); SQL / Tableau is a nice-to-have
  • Ability to work with CRM (Salesforce) and other field tools for reporting / ops needs
  • Willingness to learn and pick up new skills, and ability to receive constructive feedback
  • Experience working with cross-functional teams and leadership, especially sales management and executives
  • Strong presentation and communication skills; experience building strong relationships with sales management and cross-functional team members
  • Ability to navigate through and communicate complex and sometimes ambiguous situations effectively - verbally, in writing, and presentations
  • Ability to thrive in an action-oriented, fast-paced, cross-regional, diverse, and dynamic work environment

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