Head of Exports and Institutional Sales

4 days ago


Mumbai Metropolitan Region, India Natch Full time

Job Title: Head of Exports & Institutional Sales Company: Natch Location: India (frequent domestic & international travel) Reporting to: Founders Role Type: Senior Leadership / Individual Contributor with Team-Building Scope Role Overview Natch is seeking a senior, hands-on commercial leader to own and scale our Exports and Institutional (Corporate) Sales businesses. This role carries full responsibility for revenue growth, client acquisition, relationship management, and end-to-end execution across international markets and large-format institutional customers. This is not a maintenance role. The role is for someone who has built channels, opened doors, closed large accounts, and understands the realities of FMCG execution. Key Responsibilities A. Exports Own and scale Natch’s export business across priority markets including USA, UAE, and Europe Identify, evaluate, and onboard: Importers Distributors Retail partners and specialty channels Drive the full export lifecycle: Lead generation and negotiations Pricing and commercial terms Forecasting, order planning, and repeat business Coordinate closely with operations, supply chain, finance, and compliance teams to ensure flawless execution Represent Natch at: International trade shows FMCG and food exhibitions Distributor and buyer meetings Build long-term distributor partnerships with a focus on consistent, growing order volumes B. Institutional / Corporate Sales Build and own the institutional sales channel , including: Hotels and hotel chains Airlines Corporate offices and pantries Restaurants, QSRs, and foodservice groups Contract catering companies Open and manage large institutional relationships, including (or similar to): Compass Group Sodexo Other global and domestic foodservice operators Drive pilots, trials, listings, and long-term commercial agreements Work with internal teams to align product formats, pricing, and supply for institutional needs Ensure strong follow-through and execution with zero tolerance for delivery or documentation issues C. Commercial & Strategic Ownership Own revenue targets for exports and institutional sales Build a predictable pipeline and visibility on future orders Contribute to strategic decisions on: Market prioritization Pricing and margin structure New product opportunities relevant to export and institutional channels As the channel scales, help build and manage a small, high-performing team Candidate Profile Must-have Experience 6+ years experience in FMCG / Food & Beverage Proven track record in exports , ideally across USA, Middle East, and Europe Hands-on experience with institutional / corporate sales Prior exposure to working with large foodservice or catering organizations (Compass, Sodexo, Aramark, ISS, or similar) Strong understanding of FMCG pricing, margins, distributor economics, and execution Comfortable operating in a fast-moving, founder-led environment Skills & Attributes Strong commercial and negotiation skills Relationship-builder who can operate at senior buyer and partner levels Highly execution-oriented with strong attention to detail Willing to travel frequently and be on the ground Entrepreneurial mindset — ownership over outcomes, not just activity Why This Role Opportunity to own and scale two high-impact revenue channels Direct exposure to founders and strategic decision-making Strong existing traction with significant headroom for growth Platform to build a meaningful international and institutional business from the ground up



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