Site Reliability Engineer I

4 weeks ago

Noida, India Innovacer Full time

About the Role :

As a Site Reliability Engineer-I, you will be responsible for being a combination of both Ops/Support and Site reliability experience and most importantly, a "can-do" attitude and strong sense of ownership.

These services are offered as Managed Service/SaaS and hence total ownership of the solution, securing, keeping it always up and running remains with us. Being part of a critical healthcare application and keeping it up and running 24x7/365 is very critical and stakes are high. We are seeking an experienced engineering team member who brings a combination of both Ops/Support and Site reliability experience and most importantly, a "can-do" attitude and strong sense of ownership.

A Day in the Life :

- In this role you will be responsible for various pillars of SRE - Deployment, Reliability, Scalability, Service Availability - SLA/SLO/SLI, Performance, Cost etc

- Production rollout of new releases/emergency patches using CICD pipelines and constantly improving pipelines.

- Establish a solid production promotion/change management process with a solid quality gate working across Dev/QA teams

- Apply strong analytical skills to understand production system metrics, drive change, optimize system utilization and drive cost efficiency

- Autoscale/down the platform during peak season scenarios

- Understand end to end platform architecture and how to best and fast perform triage/RCA by looking at various data points derived from observability tool chain

- You will work towards reducing the number of alerts/escalation to the next level team - dev/devops

- You will be part of the 24x7 OnCall Production Support team

- You will be responsible for Operating and Managing production and staging cloud platforms, responsible for Ops (executing/automation runbook/SOP/ Maintain up-time/SLA) as well as Site Reliability engineering

What You Need :

Technical :

- Solid experience with at least one of the clouds with an automation focus is MUST - AWS, Azure, GCP.

- Certification has advantages

- Building reliability, scalability, and performance systems in Production.

- This requires significant engineering experience and risk evaluation

- Log/Metrics/Tracing toolchain experience is a MUST to have; strong analytical skills to understand various data points to understand platform behavior/RCA

- Hands-on experience with Kubernetes along with Linux is a MUST to have

- Programming experience with scripting languages e.g. Python is a MUST

- Experience working in a 24x7 Production environment with a process focus is preferred

Personality Trait :

- Must be able to perform with a cool head under pressure situations without taking any shortcuts during production issues

- Collaboration with solid verbal and oral communication skills is very critical to this role

- Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts

- Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships

Preferred Skills :

- MultiCloud - AWS, Azure, GCP

- Distributed Compute - Kubernetes (EKS/AKS), Containerization

- Persistence stores - Postgres, MongoDB

- DataWarehousing - Snowflake, DataBricks

- Messaging - Kafka

- CICD - Jenkins, ArgoCD, GitOps

- Observability - ElasticSearch, Prometheus, Grafana, Jaeger, NewRelic etc.

(ref:hirist.tech)

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