Client Servicing Executive

6 days ago

Thane, India Saad Communications Full time

Company Description

At Saad Communications based in Thane, creativity is at the heart of everything we do. We believe in offering unique and innovative solutions to our clients by thinking differently about communication. Our tailor-made approach ensures that each client receives the best-suited solutions to meet their business goals and vision.


Role Description

This is a full-time on-site role for a Client Servicing Executive at Saad Communications in Thane. The Client Servicing Executive will be responsible for managing client relationships, handling client services, delivering presentations, providing excellent customer service, and overseeing account management.



Work Activities:

1. Interact with client on regular basis through phone, emails or meetings and understand his requirement.

2. To respond quickly to client requirements in a timely and professional manner.

3. Do Ideation meetings with internal team and client to provide best possible options.

4. Coordinate with creative team for the ongoing work. Proof reading and cross checking of assignment before sending it to clients.

4. Implement innovative ways to keep the client engage with company and provide value for money experience to them.

5. Cultivate a solid relationship with client by creating an exceptional communication and providing a prompt service.

6. Identify new business opportunities through client referrals.

7. Maintaining proper records of existing and potential clients and their contracts with company.

8. Keep the higher management updated and give presentation when needed.


Qualifications

  • Client Services and Client Relations skills
  • Experience in delivering presentations and providing exceptional customer service
  • Account Management abilities
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Excellent problem-solving skills
  • Attention to detail and organizational skills
  • Bachelor's degree in Marketing, Business, Communications, or related field

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