Ushur | Software Engineering Manager | bangalore

3 weeks ago


Bengaluru, India Ushur Full time
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and

Intelligent

Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world's most well-known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully automated, omnichannel

experiences to digitally transform customer journeys end-to-end.

Location: Bengaluru, India

Designation: Software Engineering ManagerRequirements:Requirements:

Manage a team of engineers developing highly scalable, performant, easily maintainable & well-tested product featuresExude a strong sense of feature & delivery ownership, agility, and an urge for continuous learningDevelop and maintain an extremely strong culture of engineering innovation, within the teamsEnsure the delivery of technical initiatives through design to agile development phasesHelp creatively solve business problems by supporting the necessary backend, frontend, and API infrastructureEvaluate engineering requirements and design proposals in a technical capacity, in collaboration with Product ManagementEvaluate and develop the technical performance of individual contributors within the teamEffectively collaborate with other teams across the organization to meet the release expectationsBe in touch with the latest frameworks in the industry, and be influential in all choices related to Ushur's SaaS application stackEvaluate requirements and work with PMO to create a project planEffectively facilitate daily stand-ups, early risk identification and mitigation, dependency resolution, follow-ups for gap-closure, etc.

Qualifications:

9+ years of professional software development experience, which includes substantial & demonstrable implementation expertise using Java3+ years of direct people management experience in a techno-managerial capacityStrong ability to write and evaluate codeStrong track record of delivering complex projects on timeAny certifications? PMI or Scrum?An expert scrum master and an Agile practitionerDemonstrated ability to lead teams of highly skilled developersExtensive prior work with cloud-based SaaS platform(s); broad experience developing high-throughput backend systems, microservices, API layers, etc.Working experience in Spring, Spring Boot, or related java frameworks, RESTful API design and development, event-driven architectureKnowledge of distributed systems, proficiency working in Linux environmentStrong Software development fundamentals, architecture, algorithms, and problem-solving skillsDeep understanding of observability concepts and toolingExcellent written and verbal communication, strong organizational skills, and attention to details

Preferred:

Experience with Amazon AWS services, CICDUnderstanding of distributed systems, asynchrony, and message-based architecturesExperience working with HTML/CSS, React/Angular frameworksExperience with NoSQL databases like MongoDBExperience working in a load-balanced, large, stateless microservices environmentBachelors/Masters in Computer Science or a related field



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