Ushur | Director of Product Management | bangalore

2 weeks ago


Bengaluru, India Ushur Full time
The Role and Responsibilities:

Leadership & Team OversightLead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture.Work closely with the Head of Product Management to align goals, priorities, and strategies for the team.Serve as the primary point of contact for India-based Product Managers, ensuring clear communication and accountability.Strategic Product DirectionDrive the strategic vision and roadmap for solutions, ensuring alignment with organizational goals and customer needs.Oversee the development of reliable, scalable, and repeatable product solutions that enhance customer satisfaction and operational efficiency.Monitor market trends, customer feedback, and competitive insights to inform product strategy.Cross-Functional CollaborationPartner with Engineering, Design, Sales, and Marketing teams to deliver high-quality products on time and within scope.Ensure seamless coordination between the India-based product team and global stakeholders to drive successful product launches.Provide Agile-based program management leadership for initiatives across the engineering teamsFocus on Product Reliability & RepeatabilityChampion initiatives to improve product quality, stability, and performance across all solutions.Establish and maintain best practices for product development, emphasizing repeatable processes and reliable outcomes.Drive data-driven decision-making to prioritize and resolve product issues effectively.Customer-Centric ApproachAdvocate for the voice of the customer in all stages of product development.Ensure solutions address key customer pain points and deliver measurable value.Team Development & GrowthSupport the professional growth and development of India-based Product Managers through coaching, training, and feedback.Recruit, onboard, and retain top product management talent to strengthen the team.Metrics & AccountabilityDefine, track, and report on key performance indicators (KPIs) for product success, team productivity, and customer outcomes.Regularly review progress and adjust strategies to meet business objectives

WHO YOU AREYou have a proven track record of delivering Software as a Service and/or cloud platform products, driving product reliability and success in a global, cross-functional environmentYou have a technical background with experience in building highly scalable, extremely reliable servicesYou are a strategic thinker with strong leadership skills, and a customer-focused mindset.An excellent communicator both written and verbal

Qualification8+ years experience as a product manager or related position, where you've built and launched products with highly cross-functional teamsAt least 5 years experience working in SaaS product managementYou have a technical degree and/or background (CS, EE, ME, Physics etc.) ideally with engineering experienceStrong bias for action and an intrinsic ability to deal with ambiguitySolid understanding of customer needs and experience acting as a customer advocateProven record of delivery and building amazing things that you are proud of in a business settingExperience working at an early stage, Enterprise SaaS companyAbility to support 25% US time zones coverage



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