Cluster Sales Manager

2 weeks ago

Noida, India Immabeme Solutions Full time
Key Responsibilities:

1. Sales Leadership

Develop and execute sales strategies to achieve cluster-level targets and revenue goals.Identify and pursue new business opportunities within the cluster, focusing on expanding hospital partnerships.Ensure alignment of cluster operations with Settlemed’s mission and the Ayushman Bharat Digital Mission (ABDM).2. Team Management

Lead, mentor, and manage the performance of Sales Executives within the cluster.Set individual performance benchmarks and conduct regular reviews to ensure accountability and motivation.Facilitate training sessions to enhance the skills and capabilities of the sales team.3. Client Relationship Management

Build and maintain strong relationships with hospital administrators and other key stakeholders.Address and resolve client concerns promptly, ensuring high levels of satisfaction.Promote Settlemed’s value proposition effectively, aligning with client needs and industry standards.4. Operational Efficiency

Oversee the seamless execution of sales processes, ensuring compliance with internal policies and ABDM guidelines.Ensure accurate usage of CRM tools (Zoho CRM) for tracking leads, opportunities, and sales outcomes.Prepare and submit timely sales performance reports to the Regional Sales Manager.5. Market Expansion

Identify market trends and opportunities for expanding Settlemed’s footprint within the cluster.Drive initiatives for client acquisition, retention, and cross-selling of solutions.

Key Performance Indicators (KPIs):

1. Sales and Revenue Performance

Achieve

100% of cluster sales targets

consistently.Drive

monthly revenue growth

in alignment with regional goals.Ensure timely revenue collection across all hospital accounts.2. Client Acquisition and Retention

Onboard at least

25-30 new hospitals per quarter

within the cluster.Maintain a

client retention rate of 90% or higher

.Achieve an average client satisfaction score of

4.5/5

.3. Team Performance

Ensure

80% of Sales Executives meet or exceed individual sales targets

.Foster a positive team culture with an annual team attrition rate below

7%

.Achieve at least

85% positive feedback

from team members on leadership effectiveness.4. Operational Excellence

Ensure

100% CRM adoption and data accuracy

across the cluster team.Submit error-free reports within designated timelines.Drive

1-2 process improvements

annually to enhance efficiency and client outcomes.5. Market Expansion

Contribute to

20% growth in cluster market share

annually.Execute

2 innovative sales initiatives

per year to capture untapped opportunities.Qualifications and Skills:

Education:

Bachelor’s degree in Sales, Marketing, or Business Management (MBA preferred).Experience:

5+ years of sales experience, with at least 3 years in a leadership role.Industry Expertise:

Experience in healthcare solutions or SaaS-based sales is an advantage.Strong leadership, communication, and interpersonal skills.Proficiency in CRM tools, particularly Zoho CRM.Analytical mindset with the ability to interpret data and optimize performance.Key Attributes:

Goal-oriented with a strong focus on results.Ability to build and sustain long-term client relationships.Effective decision-making and problem-solving capabilities.Adaptable to changing business needs and market dynamics.

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