Technical Analyst

3 weeks ago


ChennaiBangalore, India MNR Solutions Private Limited Full time

Position : Technical Analyst

Location : Chennai/Bangalore

Job Description:

- Provide day-to-day support for program operations, ensuring smooth execution and timely delivery of services.

- Troubleshoot and resolve technical issues, process breakdowns, and data quality problems that may arise during program execution.

- Collaborate with offshore teams and client stakeholders to address issues and resolve inquiries.

- Monitor program performance and identify areas for improvement.

- Conduct thorough analysis of existing processes to identify inefficiencies and bottlenecks.

- Document process flows and develop recommendations for optimization.

- Collaborate with data and AI teams to explore opportunities for automation.

- Work with the RPA team to identify repetitive tasks that can be automated.

- Develop automation requirements and collaborate with RPA developers to implement solutions.

- Analyze program data to identify trends, patterns, and areas for improvement.

- Provide insights and recommendations based on data analysis.

- Effectively communicate with stakeholders, both internal and external, to ensure alignment and address concerns.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Strong technical skills, including proficiency in data analysis, SQL, and scripting languages (e.g., .Net, Angular, Python, PowerShell).

- Experience with healthcare data and systems.

- Excellent problem-solving and troubleshooting abilities.

- Strong communication and interpersonal skills.

- Ability to work effectively in a fast-paced, collaborative environment.

- Knowledge of automation tools and methodologies (e.g., RPA, AI, ML).

(ref:hirist.tech)
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