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Information Technology Manager
2 months ago
Job Skills -
1. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware2. Track and maintain hardware and software inventory.3. Handle business-critical IT tasks and systems administration.4. Expertise in implementing, configuring, and testing IT infrastructure solutions.
Personal Attributes:
1. Strong analytical mindset, good personality, strong interpersonal skills, and the ability to build relationships at all levels.
2. Ability to work effectively under pressure.
3. Self-motivated and able to work independently as well as part of a team.
4. Mindset & approach to be solution driven.
5. Adaptability, enthusiasm, and a genuine passion for the brand.
Key Responsibilities:
Manage IT Infrastructure:
- Oversee and maintain all hardware, software, and network systems.- Ensure all company computers, and network devices are up to date and working efficiently.- Troubleshoot and fix any hardware or software issues that arise.
Provide Technical Support:
- Act as the first point of contact for employees needing technical assistance.- Resolve technical problems related to computer systems, applications, and networks.- Provide guidance and support for using company-approved software.
Ensure Network Security:
- Monitor and manage the company’s network to prevent unauthorized access.- Install and update security software (e.g., firewalls, antivirus programs).- Regularly review security protocols to protect company data from breaches.
Manage Software and System Updates:
- Install necessary software updates and ensure all systems are up to date.- Ensure licenses for all software are current and compliant with legal requirements.
Data Management and Backup:
- Ensure that all company data is regularly backed up and securely stored.- Manage cloud storage solutions or data servers as needed.- Develop and enforce policies for data protection and storage.
Vendor and Service Management:
- Coordinate with external vendors for purchasing hardware or software.- Manage contracts with technology service providers and ensure services are delivered on time.- Work with service providers for internet, email, CCTV and phone systems.
Plan and Implement IT Projects:
- Assist in planning and implementing new IT solutions that support business operations.- Evaluate and recommend technology upgrades or new systems that can improve productivity.- Manage the budget for IT-related expenses and ensure cost-effective solutions.
Staff Training and IT Policies:
- Train employees on new technology and ensure proper use of IT systems.- Develop and enforce IT policies regarding the use of technology, internet security, and data management.
