Customer Service ociate
2 weeks ago
- Responding to customer inquiries via phone email and inperson
- Resolving customer complaints and issues in a timely manner
- Processing orders returns and exchanges
- Providing product information and guidance to customers
- Managing customer accounts and updating information as needed
- Collaborating with other departments to address customer needs
- Identifying opportunities to upsell or crosssell products
- Maintaining a high level of knowledge about company products and services
- Documenting customer interactions and transactions
- Adhering to company policies and procedures for customer service
- High school diploma or equivalent
- Prior experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to remain calm and professional in highpressure situations
- Excellent problemsolving abilities
- Empathy and a genuine desire to assist customers
- Ability to multitask and prioritize responsibilities
- Conflict resolution skills
- Proficiency in using customer service software and databases
- Attention to detail and accuracy
- Flexibility to work in shifts including evenings and weekends
- Ability to work effectively in a team environment
- Understanding of sales principles is a plus
- Proficiency in a second language is a plus
- Previous experience in retail or ecommerce is a plus
e-commerce,retail,customer satisfaction,customer service,multitasking,communication,empathy,interpersonal skills,sales principles,conflict resolution,databases,problem-solving
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Customer Service ociate
2 months ago
New Delhi, India TCP Corps Full timeOverview:The Customer Service Associate plays a critical role in our organization serving as the primary point of contact for our customers. They are responsible for delivering exceptional customer service and ensuring that all inquiries and issues are addressed promptly and effectively contributing to overall customer satisfaction and loyalty.Key...
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Customer Service ociate
4 weeks ago
new delhi, India TCP Corps Full timeOverview:The Customer Service Associate plays a critical role in our organization serving as the primary point of contact for our customers. They are responsible for delivering exceptional customer service and ensuring that all inquiries and issues are addressed promptly and effectively contributing to overall customer satisfaction and loyalty.Key...
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Customer Service ociate
2 months ago
New Delhi, India TCP Corps Full timeOverview:The CustomerService Associate plays a critical role in our organization servingas the primary point of contact for our customers. They areresponsible for delivering exceptional customer service andensuring that all inquiries and issues are addressed promptly andeffectively contributing to overall customer satisfaction...
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Customer Service Representative
3 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
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Customer Support Specialist
3 weeks ago
Delhi, India Customer Compass Full timeJob Title :Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...
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Customer Service
5 months ago
New Delhi, India WSNE Consulting Pvt.. Ltd. - IT Full timeInterface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and...
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Client Support ociate
2 months ago
New Delhi, India Pretech Corporation Full timeThe Client Support Associate plays a crucial role in ensuring customer satisfaction by providing exceptional support and assistance to clients. They serve as the primary point of contact for addressing customer inquiries resolving issues and maintaining positive client relationships. This role is integral to the organizations success as it directly impacts...
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Client Support ociate
4 weeks ago
new delhi, India Pretech Corporation Full timeThe Client Support Associate plays a crucial role in ensuring customer satisfaction by providing exceptional support and assistance to clients. They serve as the primary point of contact for addressing customer inquiries resolving issues and maintaining positive client relationships. This role is integral to the organizations success as it directly impacts...
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Client Support ociate
2 weeks ago
new delhi, India Pretech Corporation Full timeThe Client Support Associate plays a crucial role in ensuring customer satisfaction by providing exceptional support and assistance to clients. They serve as the primary point of contact for addressing customer inquiries resolving issues and maintaining positive client relationships. This role is integral to the organizations success as it directly impacts...
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Customer Service Representative
2 months ago
New Palasia, Indore, Madhya Pradesh, India Taskup Corporate Service Pvt. Ltd. Full time**Job Title**: Customer Support Executive **Location**:Indore **Job Summary**: **Key Responsibilities**: - Address customer inquiries and resolve issues. - Provide product/service information. - Document interactions and follow up on resolutions. - Collaborate with other teams to handle complex issues. **Requirements**: - Ability to clearly concisely...
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Customer Service Executive
5 months ago
New Delhi, India Parcelit Supply Chain Full timeImprove customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions...
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Client Support ociate
2 months ago
New Delhi, India Pretech Corporation Full timeThe ClientSupport Associate plays a crucial role in ensuring customersatisfaction by providing exceptional support and assistance toclients. They serve as the primary point of contact for addressingcustomer inquiries resolving issues and maintaining positive clientrelationships. This role is integral to the organizations successas it directly impacts...
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Customer Service Executive
5 months ago
New Delhi, India Hindustan Recruitment Services Pvt. Ltd. Full timeHello everyone, Hindustan Recruitment Services Pvt. Ltd. is having urgent requirement for the the top digital technology services industry for the below mentioned profile **Job Title**: Customer Service Executive **Location**:Jasola, Delhi, New Delhi **About this profile**: As a Customer Service Executive, the key responsibility will involve addressing...
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Customer Service Executive
5 months ago
New Delhi, India Hindustan Recruitment Services Pvt. Ltd. Full timeHello everyone, Hindustan Recruitment Services Pvt. Ltd. is having urgent requirement for the the top digital technology services industry for the below mentioned profile **Job Title**: Customer Service Executive **Location**:Jasola, Delhi, New Delhi **About this profile**: As a Customer Service Executive, the key responsibility will involve addressing...
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Customer Service Representative
2 weeks ago
New Delhi, India RankBloc Services Full timeCompany OverviewRankBloc Services is a leading digital marketing company that specializes in boosting rankings and elevating our clients' digital identity. Our goal is to translate clicks into customers and conversations into conversions. With a team of talented professionals and a commitment to digital excellence, we help our clients reach their full...
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Customer Service Executive
5 months ago
New Delhi, India Alstone Manufacturing Pvt. Ltd. Full time**Responsibilities**: - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and...
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Customer Service Executive
5 months ago
New Delhi, India ShipGlobal Full time**Customer Service Representative Responsibilities**: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and...
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Customer Service Representative
2 weeks ago
New Delhi, India Hindustan Recruitment Full timeCompany OverviewHindustan Recruitment is a leading provider of professional services, specializing in staff augmentation, human resourcing, contract hiring, and permanent hiring. With our nationwide network of recruitment experts, we work closely with our customers to meet their staffing needs.Job OverviewWe are seeking a Customer Service Representative who...
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Customer Service Officer
5 months ago
New Delhi, India AdLogiQ Digital Private Limited Full time**Roles & Responsibilities**: - Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements. - Operations: Managing operations related activities, stock management and coordinating with team internally. - Business Acumen and Customer Retention. - Develop strong strategic relationship...
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Customer Service Executive
5 months ago
New Delhi, India Ls Hireman consulting Pvt Ltd Full timeRoles & Responsibilities: - Handling inquiries / complaints from customers, targeting the satisfactory closure. - Developing relationship with premium clients, thus enhancing the business. - Providing help and advice to customers using the organization’s product or services. - Revert to the clients thus confirming the service. - Collaborate with the...