Qc Associate

19 hours ago

Vadodara, India Sapwood Ventures Full time

We are hiring for QC Associate for Vadodara location.

QC Associate

Experience - 2 to 4years

CTC - 3lpa to 7lpa

Location -Vadodara

Skills -7QC tools like CAPA, RCA, FMEA, SPC

Job Responsibilities:

  • Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations.
  • Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business.
  • Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants.
  • Perform random sample checks on the communication sent/received to/from Trustees
  • Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
  • Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements.
  • Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits.

Knowledge And Skills:

  • Bachelors degree in any field (preferably in Law/ BBA or commerce).
  • 2 - 4 Years of experience in a US-based multinational corporation.
  • Project management experience or certifications are highly desirable.
  • ISO 9001 onwards any such certification is preferrable.

Technical Skills:

  • Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook.
  • Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any
  • Strong data analysis capabilities, with an eye for detail to identify errors.
  • Exceptional written and verbal communication skills, with the ability to derive insights from information provided.
  • Analytical problem-solving skills for addressing complex issues.
  • Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools.

In case if you are interested send your updated resume along with dob,Cctc,ectc,notice period duration,total years of exp to

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