Group Account Manager
4 weeks ago
PAD Integrated Marketing & Communications is a dynamic agency that specializes in delivering creative and innovative solutions for our diverse portfolio of clients. We are seeking a passionate and detail-oriented Account Executive to join our growing team. If you thrive in a fast-paced environment, have a knack for building client relationships, and possess excellent communication skills, this could be the perfect opportunity for you.
Role Overview:
The Group Account Manager (GAM) at PAD Integrated Marketing & Communications will oversee multiple client accounts, driving high-level marketing strategies and ensuring outstanding project delivery. The role involves managing teams, fostering client relationships, and maximizing account growth through strategic direction and operational excellence. The GAM will be responsible for identifying business opportunities, solving client issues, and guiding teams to successfully implement marketing solutions across various accounts.
Must Have Skills:
- Client Relationship Management: Demonstrated ability to build and sustain long-term relationships with high-profile clients.- Strategic Thinking: Expertise in developing comprehensive marketing strategies that align with business objectives and drive results.- Business Acumen: A solid understanding of how marketing contributes to business growth and how to translate client goals into actionable strategies.- Financial Understanding: Strong financial acumen, including budget management, forecasting, and profitability analysis.- Communication and Presentation Skills: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
- Project and Time Management: Proficiency in managing multiple, complex projects simultaneously, ensuring timelines and budgets are met.- Negotiation Skills: Skilled in negotiating terms, contracts, and project agreements that are favorable for both the agency and the client.- Cross-Selling & Up-Selling: Ability to identify growth opportunities and expand client business through additional services.- Leadership & Managerial Skills: Proven leadership experience in managing teams and guiding them to deliver high-quality, client-focused solutions.- Team Collaboration: Ability to foster collaboration across cross-functional teams to deliver cohesive marketing strategies.- PowerPoint: Proficiency in creating compelling presentations to effectively communicate strategies and campaign results to clients.- Brief Writing & Understanding: Expertise in creating detailed, actionable briefs that enable teams to execute projects aligned with client expectations.- Agency Background: Extensive experience working within a marketing or communications agency, managing multiple accounts.- Grievances & Escalations: Skilled at resolving client grievances, managing escalations, and ensuring client satisfaction.- Understanding of Digital Marketing: Strong knowledge of digital marketing tools, strategies, and platforms, with the ability to guide digital initiatives.
Interpersonal Skills:
- Attention to Detail: Strong attention to detail, ensuring accuracy and high-quality delivery of client projects.- Multi-Tasking & Ability to Work in a Fast-Paced Environment: Ability to manage multiple projects efficiently in a dynamic, fast-paced environment.- Takes Initiative: A proactive approach to solving problems and identifying opportunities for improvement.- Willingness to Learn: An openness to learning and adapting to new trends, technologies, and client needs in the marketing landscape.
Qualifications:
- Bachelor's degree in Marketing, Communications, Business, or a related field.- 5+ years of experience in global account management, preferably in marketing or communications.- Demonstrated experience managing complex, high-stakes projects across different regions.- Strong leadership skills, with the ability to motivate and guide cross-functional teams.- Ability to work in a fast-paced environment and manage multiple priorities.
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