Technical Delivery Team Manager

3 weeks ago

India Programmers.io Full time

The need is for an experienced Technical Delivery Manager to oversee the successful delivery of multiple software development projects in a service-based environment. Candidate should have strong technical expertise, excellent leadership skills, and a proven track record of managing cross-functional teams to deliver high-quality solutions on time and within budget. Job Title Technical Delivery Manager Job Location: PAN India (Jaipur, Pune and Hyderabad preferred) Job Type: Full Time Job Mode: Hybrid/Remote Roles and Responsibilities: • Takes charge of managing project delivery throughout its entire lifecycle. • Acts as the primary point of contact for all project stakeholders. • Develops and oversees the project plan, encompassing timelines, milestones, and budgets. • Documents resource requirements, risks, project scope, and contingency plans. • Collaborates with vendors, third parties, and clients to integrate solutions. • Cultivates positive and productive relationships with customers to foster business growth. • Analyzes and resolves delivery issues promptly. • Supervises the daily activities of the delivery team, offering direction and guidance as necessary. • Allocates tasks to resources for delivery requirements to ensure timely and accurate deliveries. • Evaluate team members' performance and identify training needs. • Acts as the primary contact for customer inquiries and concerns. • Develops process improvements to enhance cost-effectiveness and time savings. • Makes critical business decisions to meet customer expectations. • Reports delivery status to customers and generates necessary delivery documentation. • Supports the sales team, clients, and contractors, contributing to overall business growth and revenue development. • Manages existing customer base, focusing on retention and expanding business. • Assumes ownership of critical incidents, coordinating with resolution parties and facilitating effective communication among stakeholders for post-incident reviews. • Provides accurate and regular reports to management on service delivery performance. • Cultivates strong relationships with teams and stakeholders to facilitate effective dialogue exchange between departments. • Develop strategies for account growth, both in terms of revenue and headcount. • Possesses experience in margin improvement planning. • Conduct revenue forecasting and realization planning. • Leads large, cross-functional teams of more than 30 resources.

  • Technical Delivery Team Manager

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