Senior Analyst, AR

4 weeks ago

chennai, India Maersk Full time

Job Description

RESPONSIBILITIES:

Reviews and modify statements of account and ensure appropriate attention to details within SLA and client requirements. ·Evaluates business reports, identify invoices outstanding and generate calls lists for collectors on a daily basis Reviews of on-account payments and advise OTC team of where payments should be applied Analyses customer account as per SOP (cluster’s segmentation) Tracks SOA and dunning sent for control and audit purposes. Monitors payment application and supply relevant updates to OTC team Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counter, OTC team, Dispute team) Adhere to relevant legislation (country / cluster specific) Management of assigned account reconciliations Ad hoc projects as required including moderate to complex data gathering and analysis Disputes follow up with customers and/or vendors Management of transactions and/or other tasks to achieve KPI goals

REQUIREMENTS:

Bachelor degree in any business related courses At least 2 years’ experience in direct customer contact, service, and AR/collections Strong analytical skills Strong skills using Microsoft Excel and Word With excellent negotiation skills and a win-win attitude Highly developed communication skills both verbal and written. With Excellent Analytics and Solution Based Approach Capability to work on cross functional objectives

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
 

Delivers support to processes and tasks in the Collections space, with some support to improve a given process and/or project.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

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