
Customer Support Executive
3 weeks ago
Job Title: Customer Support Executive
Location: Alkapuri, Vadodara
Working Hours: 10:00 AM to 7:00 PM
Salary: ₹12,000 – ₹15,000 per month
Job Description: We are looking for a polite, patient, and customer-focused Customer Support Executive to join our team in Vadodara. The ideal candidate should have excellent communication skills and a genuine desire to help customers resolve their queries.
Key Responsibilities:
- Answer incoming customer calls and respond to inquiries politely and professionally
- Take regular customer feedback
- Resolve customer complaints and issues effectively and in a timely manner
- Maintain records of customer interactions, comments, and complaints
- Coordinate with internal teams if needed to resolve complex issues
- Ensure high levels of customer satisfaction and service quality
Requirements:
- Good communication skills in Hindi and English
- Polite and gentle speaking tone
- Ability to handle phone calls and customer interactions efficiently
- Basic computer skills
- Previous experience in customer support (preferred, not mandatory)
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Expected Start Date: 01/10/2025
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