WFM Strategic Planning Analyst

BPO Planning and Scheduling Analyst/Grade 6 JD (31315206) 3-5 yrs Contact Center/WFM Work Experience Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies negative trends in incoming call data....

BPO Planning and Scheduling Analyst/Grade 6 JD (31315206)  3-5 yrs Contact Center/WFM Work Experience Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies negative trends in...

Assistant Manager-WFM About the team: The CX WFM team manages more than 10 mn customers transactions every month and responsible for generating demand projections and managing multiple outsourcing partner to ensure the right headcount is available at the right time. The team ensures a balance between planned cost, actual cost and experience. ...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Monitor...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted platform....

Job Description BPO Planning and Scheduling Analyst/Grade 6 JD (31315206) 3-5 yrs Contact Center/WFM Work Experience Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies negative trends in...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and key responsibilities: ...

Belmont Lavan is a Digital Recruitment Agency that specializes in connecting businesses and top Web and Digital talent across Europe. The agency has transformed traditional recruitment methods to fit the 21st century by relying on a proven set of digital strategies and systems to give their clients unparalleled access to the top 15% of talent available in...

Manager-WFM- Commercial You are Responsible for To work closely with OSPs and Fk Partner Management and develop the process of Monthly Billing workings, Partner invoicing, Payments end to-end. Work on required documentation/ system flows in the Fk system for processing the payouts. Ensure Monthly accruals on Billing are provided to Finance...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted platform....

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.Amazon's...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. As an extension of this, Amazon encourages...

Role - Sr Associate/ Associate - Platform, Programs and Strategic AlliancesJob Location - BangaloreResponsibilities1. Lead the continuous scaling and development of the firm's programs and communitystrategy to support founders and their teams in building generational companies.2. Plan and oversee community events and programs end to end to deliver...

Job Description: Job Description Processing and approval (in consultation with WFM Intraday Management) of tickets and requests within IEX Webstation or any other WFM ticketing tool from operation to WFM regarding (preferred) changes to the published schedule. Monitors employee performance against work schedules and real-time...

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are looking for an exceptional leader who...

At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon’s Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers’ experience. You will work with stakeholders and data sources to recommend on-going hourly...

At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon’s Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers’ experience. You will work with stakeholders and data sources to recommend on-going hourly...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Consumer Trust and Partner Support (CTPS)...

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are looking for an exceptional leader who...

Job Summary The Research Analyst in the Strategic Market Access team is expected to work with other analysts and consultants to deliver a range of evidence-generation and strategic projects to support OPEN Health’s clients who positively impact science, medicine, and patients’ lives Essential Duties & Responsibilities Conducting targeted literature...