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Product Owner

2 months ago

Hyderabad, India Talentiser Full time

Deliverables

First 30 days

  • Gain an understanding of the SaaS products – verticals served, payment methods, user flows – through internal discussions and by completing training on the platform.
  • Review current backlog and roadmap and build an understanding of all documented product initiatives.
  • Participate in product team calls / meetings and begin to integrate into a scrum team
  • Listen in on customer calls to develop customer empathy

First 90 days

  • Fully integrate into a scrum team, working to prioritize the backlog, build team consensus, and lead the team to quickly ship
  • Educate developers on the overall mission, including the business drivers, and create team alignment and motivation around payer adoption, driving bottoms-up ideation.
  • Review existing data sources to evaluate user behavior, including internal data and Google Analytics
  • Become well-versed in the payments industry, including an in-depth understanding of what happens when payments are processed.

Ongoing

  • Collaborate with business stakeholders and the R&D team to build a complete product roadmap for your area, making sure the sequence is aligned with company goals and value creation.
  • Gain in-depth knowledge of our billers’ and payers’ workflows, identifying opportunities to improve overall satisfaction and key metrics.
  • Lead cross-functional teams to define key metrics and develop a strategy for positively impacting those metrics.
  • Inform product decisions with product instrumentation, AB testing, surveys, and usability studies.
  • Identify adoption improvement opportunities that can be solved without using R&D resources, prioritize them, and work with the appropriate teams to make changes. This includes biller onboarding, biller website optimizations, and other out-of-the-box thinking.
  • Gain a holistic understanding of the payments market to identify disruptive opportunities in payments experience.
  • Build both back-end and front-end solutions to improve payments workflows.
  • Define methods and metrics for identifying success and failure while ensuring the team is clear on their objectives.




Competencies

  • Self-starter who is comfortable running multiple projects simultaneously with minimal supervision
  • Customer-focused background with extensive experience interacting with customers from both support and new product development perspectives
  • Practiced with product management in a B2B environment, with B2C e-commerce experience a plus.
  • Background shipping products quickly and iterating based on their performance.
  • Demonstrated experience driving cross-functional teams to success, without direct reporting authority.
  • Passionate about playing the role of the product owner on a scrum team.
  • Strong UX sensibilities and comfort with UI best practices.
  • Possesses a true “roll up your sleeves” mentality necessary to thrive on a small team.


Who We Seek:

Minimum of a Bachelor’s degree, preferably in computer science, engineering or a related field. An advanced degree is a plus.

  • 5+ years of SaaS product management experience with product owner responsibilities.
  • Proficient in Agile and Scrum methodologies based on experience; CSPO certification is a plus.
  • Experienced with use of analytics, user research, and business cases to drive decisions and improve products.
  • Has demonstrated an owner’s mentality for their product area, is obsessive about the small details, and is passionate about the product and space that they lead.
  • Strong analytical and quantitative skills with demonstrated experience in customer and competitive research.

Exceptionally clear and precise verbal and written communication skills, with the ability to articulate complex ideas clearly.