
Contractual Customer Care Executive Hindi
3 weeks ago
***Please Note: Hiring for both 3 months contractual and permanent batch. ****
Hiring for Domestic Process
Job description:
Roles and Responsibilities:
- Provide customer support through various channels such as calling, email, chat, voice and non-voice processes.
- Handle international customer inquiries with a focus on blended process (calling email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
- 0-3 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (email, chat, calls).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- 12th pass outs, any graduates/post-graduates are eligible.
Job Details:
- Any 6 days of working
- Any 1 days of Week off
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary CTC Months
- Location- Salt Lake, Sec-5, Kolkata
Interested candidates can contact any mentioned HRs below:
- HR Manisha:
- HR Lakhi:
- HR Sucheta
- HR Usree
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