Contractual Customer Care Executive Hindi

3 weeks ago


Kolkata, India Teleperformance (TP) Full time

***Please Note: Hiring for both 3 months contractual and permanent batch. ****

Hiring for Domestic Process

Job description:

Roles and Responsibilities:

  • Provide customer support through various channels such as calling, email, chat, voice and non-voice processes.
  • Handle international customer inquiries with a focus on blended process (calling email + chat).
  • Offer product solutions to customers based on their requirements.
  • Maintain accurate records of customer interactions using CRM software.
  • Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

  • 0-3 years of experience in BPO Customer Service or related field.
  • Strong communication skills for effective interaction with customers via multiple channels (email, chat, calls).
  • Ability to work in a fast-paced environment handling multiple tasks simultaneously.
  • 12th pass outs, any graduates/post-graduates are eligible.

Job Details:

  • Any 6 days of working
  • Any 1 days of Week off
  • Shift- 9 hours (Including 1 Hour break)
  • Rotational Shifts/ Week-off
  • Salary CTC Months
  • Location- Salt Lake, Sec-5, Kolkata

Interested candidates can contact any mentioned HRs below:

  1. HR Manisha:
  2. HR Lakhi:
  3. HR Sucheta
  4. HR Usree


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