Technical Operations Engineer

3 weeks ago


Bengaluru, India twid Full time

About Twid

Twid is a new-age fintech solution, our technology is built from ground-up to solve large unsolved problems in Loyalty and Rewards.


Despite earning loyalty points from Credit/Debit Cards, Retail, Fintechs, Online Brands, Travel, and more, their visibility and usage are marginal. TWID is revolutionizing this space by making reward points completely ubiquitous and fungible, thus building them as a currency so that you can use them freely for everything and everywhere at merchants directly without any friction.


Twid operates checkout option “Pay With Rewards” with merchants such as JioMart, NetMeds, MilkBasket, Yatra, Ixigo, ConfirmTkt where rewards currencies such as Intermiles, Payback, SuperCoins, TimesPoints, Nth Rewards and others can be redeemed seamlessly.


TWID is backed by leading fintech and loyalty funds and global leaders including Sequoia Surge, Beenext, Rakuten and Google. We are dual headquartered in Singapore and Bangalore.


To know more, visit


What does a TechOps Engineer do?

  • A Techops Engineer will be responsible for the real-time monitoring and maintenance of the organization's product infrastructure, business processes, ensuring network and system availability.
  • As part of this team you will proactively identify, escalate, and resolve potential network, system, service issues while helping build 24/7 observability and monitoring operation. You will act as a one stop shop for 2nd Level Support and escalation management team to ensure our customers receive best in class support and responses.


What are we looking for?

  • Preferably 2024 Engineering Graduate
  • Strong analytical skills, technical sql knowledge, sense of urgency, very good understanding of business criticality and strong communication skills combined with the ability to work in a fast-paced, mission-critical environment.


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