Luxoft | Java Technical Support L2 Engineer

4 weeks ago

india Luxoft Full time

Project Description:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire, to delight our business partners through our multiple banking delivery channels.


Responsibilities:

• Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.

• Alert respective stakeholders about delays or issues.

• Management/ coordination of production defects, including cases where program changes are required.

• To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.

• Coordinate with ADA Central team with new changes and responsible for all production implementations.

• Maintain system operations manuals & related documents.

• Monitor system performance and escalate when necessary.

• Keeps track of problem tickets/reports.

• Upstream and downstream coordination when necessary.

• KT to new resource onboard (Support).

• To provide day-to-day production support for in-house applications/Murex.

• Support User and DEV team ADHOC service requests.

• Historical load to correct the data-related issues.

• Work with DEV team daily during the migration of different applications until successfully completed.


Mandatory Skills:

• 6-9 years of working in an L2 Support Environment with SQL, Unix Shell scripting, Linux, Python, ELK, basic Java, Object-oriented programming, Microservices, SQL, Open shift, CI/CD tools (Git hub/Jenkins), AWS

• Technical background in Java full-stack

• To develop monitoring tools/alerts to create proactive actions (eg: auto healing/recovery)

• To develop monitoring tools/alerts to create proactive actions

• Deploy BAU requests

• Management/ coordination of production defects, including cases where program changes are required

• To assist in rolling out of new version of the application adhering to the best practices of the release management procedures

• Able to write scripts using shell/ Python etc. for monitoring, system troubleshooting, and maintenance operations

• Experience working in elastic search for logging, monitor systems & services


Nice-to-Have Skills:

• Strong interpersonal, oral, and written communication skills

• Good to have some experience working in back-office trading applications


Languages:

  • English: C2 Proficient

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