Senior Technical Support Specialist

9 hours ago


India Luxoft Full time

Luxoft is seeking a skilled Senior Technical Support Specialist - Java Engineer to join our team.

As a key member of our technical support team, you will be responsible for providing high-quality technical support for in-house applications and Murex systems. Your expertise in Java full-stack development, SQL, Unix Shell scripting, Linux, Python, ELK, and CI/CD tools will enable you to troubleshoot complex issues and develop monitoring tools/alerts to create proactive actions.

The ideal candidate will have 6-9 years of experience working in an L2 support environment with a strong background in Java full-stack development. You will work closely with our Development team daily during the migration of different applications until successfully completed.

We are offering a competitive salary of $120,000 per year, plus benefits and opportunities for growth and professional development.

In this role, you will:

  • Provide day-to-day production support for in-house applications/Murex
  • Support User and DEV team ADHOC service requests
  • Coordinate with ADA Central team with new changes and responsible for all production implementations
  • Develop monitoring tools/alerts to create proactive actions (e.g., auto healing/recovery)
  • Deploy BAU requests

You will also have the opportunity to contribute to the development of our technical support capabilities and improve our processes and procedures.



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