Customer Support Engineer

4 weeks ago

Bengaluru, Karnataka, India Bergen Systems Pvt Ltd Full time
Company Description
Bergen Systems Pvt Ltd, located in Bengaluru, provides robust, innovative, and durable solutions for the electronics industry in India. With a wide range of PCB Assembly Equipment, Wire Processing Equipment & Semiconductor Packaging Equipment, Bergen Systems is a key supplier for industry majors in India. For over three decades, Bergen Systems has been setting standards for industrial solutions in India with innovative designs, high durability, and cost-effectiveness.
Role Description
This is a full-time on-site role for a Customer Support Engineer at Bergen Systems Pvt Ltd in Bengaluru. The Customer Support Engineer will be responsible for conducting machine installation, providing customer support, troubleshooting technical issues, and offering field service support on-site for the machinery which we supply.
Qualifications
Customer Support, Technical Support, and Field Service skills - for machinery
Strong troubleshooting and communication skills
Ability to work effectively on-site and interact with clients
Experience in machinery - PLC, drives, sensors, motors, automation
Degree in Engineering or relevant field is preferred
Certifications in customer support or technical fields are a plus
A background in PCB Assembly segment would be preferable - experience on SMT machines.

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