Associate || Customer Experience

2 weeks ago


Gurgaon, India Zomato Full time
We are on the hunt for our next Customer Service Champion

As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.

Here, you're not just an Associate; you are on the path to leadership.

You start at ground zero to gain an understanding of our customers' sentiments and challenges. You will be the primary point of contact for our customers to solve their problems via chats, calls and emails. More importantly, you will surface the key problems with other Zomato teams to help in designing better solutions.

The possibilities are boundless, and within a year, you'll have the chance to grow and explore roles across sales, operations, program management, support, supply chain, and category teams, and be the future of Zomato

What do you need to bring to the ‘table’:

- Zealous Customer Focus- Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy- Articulate Communication- Strong communication skills with proficiency in typing and speaking efficiently- Analytical Mindset - Handling problems is your forte You excel at managing the resolution process, ensuring that communication remains clear and concise throughout- Problem-solving skills- Solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries

Be a part of an initiative that will transform hiccups into happiness

  • gurgaon, India Zomato Full time

    We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to...


  • Gurgaon, India Scalent Solutions Full time

    **A home grown oral D2C brand featured on Shark Tank India**: **TYPE OF JOB**: Full-Time **Job LoCATION**: Gurugram We are looking for a customer experience associate to join our team with the objective of serving our customers better and proactively. **Job Responsibilities**: - Analyzing customer feedback on product ranges and new releases, as well as...


  • Gurgaon, India Scalent Solutions Full time

    We are looking for a customer experience associate to join our team with the objective of serving our customers better and proactively. **Responsibilities**: 2. Analyzing customer feedback on product ranges and new releases, as well as preparing reports. 3. Resolve customer complaints and provide appropriate solutions within the defined timelines. 4. Call...


  • gurgaon, India Shyft Full time

    At Shyft, we combine lifestyle management solutions (Nutrition, Yoga, Exercise and more) with technology to help our customers track, reverse and manage chronic health conditions.The product will have health tracking based on wearables & diagnostics, integrated with full stack wellness services like Yoga, Nutrition & Exercise, to provide high impact and fast...


  • Gurgaon, India YAVA GLOBAL SOLUTIONS PRIVATE LIMITED Full time

    **Customer Service Associate duties and responsibilities** - Assisting customers with emergency problems or unexpected situations. - Providing solutions for customer problems. - Ensuring customer issues are resolved in a timely manner. - Developing and maintaining customer relationships. - Maintaining records of customer interactions. **Salary**:...


  • Gurgaon, India The OmniJobs Full time

    Job Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to...


  • Gurgaon, India Kareer hub Full time

    Hiring for Customer support associate for a leading MNC, Please find the details below: Profile : Customer support associate Salary upto 40 k Locations : Delhi / Gurgaon / Noida - **Call Sana : 9650005227**_ **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹40,000.00 per month Schedule: - Day shift Supplemental pay types: -...


  • gurgaon, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurgaon, India MVS Recruitments Full time

    Need a Customer Service Associate Location - Gurgaon sec-59 Experience - minimum 6 Months. Salary - 25 to 30k Working Days - 5 Days ( Saturday work from home ) Qualification - Any Graduate Plz contact at 8851203890 And WhatsApp at 8851203890. **Job Type**: Regular / Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Cell...


  • Gurgaon, India Essence Studios Full time

    Customer service associate Handling outbound calls Experience:1-2 years Good English and Hindi communication skills. Salary Bracket: 15k-20k **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,191.57 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Ability to commute/relocate: - Gurgaon,...


  • Gurgaon, India Hemocean outsourcing Full time

    Customer Service Associates Job Location: Gurgaon (WFO) Education Qualification: Graduates/Undergraduates Work Experience: Experienced and freshers both can apply **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Flexible shift - Morning shift Supplemental pay types: - Performance...


  • Gurgaon, India One clickk solution Full time

    Department: Operations Designation: Customer Success Associates location: Gurgaon Campaign Type: International (AU Process) What you will be doing? Skills Required: Excellent Communication skills required in English Customer handling skills Qualification: Graduate/Undergraduate Experienced and freshers, both can apply Should be comfortable working...


  • Gurgaon, India Gabit Full time

    We are a consumer tech startup in health, led by a Unicorn founder. Our mission is to enable everyone to live healthier for longer and we are addressing this through our own products and services across multiple areas like fitness, nutrition etc. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and maintaining...


  • Gurgaon, India Cyitechsearch LLC Full time

    **Department**: Operations **Designation**: Customer Success Associates (Voice Process) **Campaign Type**:Domestic **Total Number of Openings**: 150 **Role & Responsibilities**: **Skills Required**: - Average Communication skills required in English **Qualification**: - Graduate/Undergraduate both can apply - Male and female both can apply - Should be...


  • Gurgaon, India Indiagold Full time

    **Who Are We Looking For?** - Should have around 3yrs of experience in Customer Services and such process. - Should have really good communications skill in both Hindi and English. - Knowing any south Indian language would be an added advantage. **The Core role (Responsibilities)** - Job Description:_ - This role would be broadly responsible for making...


  • Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Gurgaon, India VETIC Full time

    **About Vetic**: Vetic is a seed-funded startup founded by Gaurav Ajmera, an IIT Delhi Alumnus Ex-COO, OYO & Ex -CBO, Pristyn Care. Vetic focuses on integrating technology to provide the best-in-class medical experience while bridging the gap in pet healthcare by providing accessible and modern infrastructure for pets, ensuring convenience for pet parents....


  • Gurgaon, India HIRD SERVICES PVT. LTD. Full time

    Associate International Voice Process, Inbound Process **Salary**: ₹20,000.00 - ₹26,000.00 per month Schedule: - UK shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Are you comfortable for 6pm-3am shift **Education**: - Higher...

  • Sales Associate

    4 weeks ago


    Gurgaon, India Elite Business Solution Full time

    hiring for customer support & sales associate 1-Work from office gurgaon 2-Immediate joiner 3- Graduate/ undergraduate are eligible 4- experienced and fresher both eligible 5- 6 days working, shift timing 10am-7pm 6- salary upto 4 LPA **Job responsibility-** 1. Assisting customers in the sale of a range of financial products on the phone. 2. Reaching...


  • Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the...