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Events and Program Operations Manager
4 weeks ago
Events & Program Operations Manager (education experience is manadatory)Company: Learn with Leaders (LWL)Type: Full-timeLocation: (Open/Hybrid) — frequent domestic & international travel requiredApply: Send your CV to Learn with LeadersLearn with Leaders (LWL) connects middle and high school students with top global faculty, industry leaders, and mentors. Through exclusive programs, competitions, and research initiatives, we empower young minds to explore opportunities and build future-ready skills.Role OverviewWe’re seeking a hardcore operations professional to own the end-to-end planning, coordination, and on-ground execution of large-scale educational programs and events—often serving 1,000+ students across multiple cohorts. If you thrive on precision, live for checklists, and keep calm when plans change at the last minute, this role is for you.Key Responsibilities- Program Execution & Logistics: Plan and manage complete logistics for domestic and international programs—flights, visas, accommodation, meals, ground transport—and handle real-time troubleshooting.- Student Experience: Design and execute every touchpoint to deliver a meaningful, safe, and enriching participant journey.- Group Operations: Run large student cohorts with discipline and accuracy; ensure safety, attendance, and adherence to schedules.- Vendor & Partner Management: Coordinate with hotels, embassies, schools, universities, travel partners, and other vendors; negotiate and maintain SLAs.- Travel Operations: Manage group bookings, documentation, travel insurance; chaperone travel where required.- Compliance & Documentation: Track forms, consents, and official paperwork; ensure regulatory compliance and audit-ready records.- Data & Tools: Build and operate high-fidelity spreadsheets and internal tools to manage databases, rosters, and workflows.- On-Site Leadership: Lead operations on the ground; adapt quickly to last-minute changes with clear decision-making.- Budget Oversight: Monitor program budgets; drive cost-effective execution without compromising quality.- Stakeholder Communication: Serve as the central point of contact for internal teams, parents, and institutional partners; provide timely updates and reports.Qualifications & Skills- Experience: 2–3 years in event operations, travel logistics, student programs, or large-scale program management.- Education: Bachelor’s degree in Hospitality, Event Management, Operations, or a related field.- Operational Excellence: Demonstrated success executing logistics for high-volume educational programs/camps or comparable events.- Detail Orientation: Meticulous planning, documentation, and follow-through.- Tech Proficiency: Strong command of Microsoft Excel, Google Sheets, and digital planning tools.- Project Management: Proven ability to juggle multiple moving parts under pressure and tight deadlines.- Communication: Excellent interpersonal and cross-cultural communication skills.- Adaptability: Solution-oriented; quick decision-maker in fast-changing environments.- Travel Readiness: Willingness and flexibility to travel domestically and internationally as needed.- Student-First Mindset: Passion for delivering safe, high-quality, student-centered programs with measurable impact.What Success Looks Like- Programs delivered on time, within budget, and incident-free- High parent and student satisfaction (NPS/feedback)- Zero compliance gaps with complete, accurate documentation- Clear, proactive stakeholder communication and crisp reportingHow to Apply: Send your CV to with the subject line “Application: Events & Program Operations Manager – (Your Name)”. Include a brief note on a complex multi-city or multi-cohort operation you’ve led and the outcome.
