Retail/qsr functional consultant

4 weeks ago


Bangalore, India Algonomy Full time

Job Title: Retail/QSR Functional Consultant Location: Bengaluru Employment Type: Full-Time Role Overview We’re seeking a dynamic and results-driven Retail/QSR Functional Consultant to lead business transformation initiatives across retail and quick-service restaurant (QSR) operations. You’ll bridge the gap between business needs and technology solutions, driving customer engagement, operational efficiency Key Responsibilities Client Engagement & Discovery: Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs Translate business requirements into functional specifications Techno Functional Aspects: Translate the functional specifications derived from the workshop to a technical fit document Identify & highlight feature/reporting/dashboarding gaps Collaborate with technical teams to configure and deploy systems aligned with business goals Stakeholder Collaboration Act as a trusted advisor to marketing, operations, and IT teams Ensure alignment between business strategy and technology roadmap Effective Onboarding Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc) Train super users of our clients on the platform Explain the support mechanism and set cadences for support / business related queries Required Skills & Qualifications 5+ years of experience in retail or QSR consulting, business analysis, or solution delivery Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience Knowledge of Marketing Automation tools & how they function Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred Excellent communication, stakeholder management, and presentation skills Ability to work in fast-paced, client-facing environments Preferred Qualifications Experience with omnichannel retail or QSR transformation projects Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations About Company : Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for e Commerce, Marketing, Merchandising, and Supply Chain. Algonomy is a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester. More at



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