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Salesforce Technical Architect – Banking

2 months ago

Bengaluru, India Credit Saison India Full time

Job Title: Salesforce Technical Architect – Banking & Financial Services


About Credit Saison India

Established in 2019, CS India is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population.

Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings.

Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people.

Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.

Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people.

Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil.

Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment.



Location : (Bangalore, India)

Experience Required: 7-10 Years

Industry : Banking, Lending, NBFCs

Employment Type: Full-Time


Job Description : We are looking for a highly experienced Salesforce Technical Architect with 7-10 years of experience in the lending and banking sector within the Indian market. You will be responsible for leading the technical design, implementation, and integration of Salesforce across our banking and lending platforms, ensuring scalability, security, and high performance.


Key Responsibilities :

1. Architecting and Implementing Salesforce Solutions:

- Architect Salesforce-based solutions tailored for the banking and lending sector in India, integrating with core banking systems and third-party applications.

- Oversee the implementation of Salesforce customizations (Apex, Visualforce, Lightning Components) and integration with external systems using APIs.

2. End-to-End Solution Ownership:

- Design and manage Salesforce solutions that encompass customer onboarding, loan origination, underwriting, servicing, and collections.

- Lead the development and integration of Salesforce with external financial platforms, LOS, LMS systems, credit bureaus, and payment gateways.

3. Compliance and Data Security:

- Ensure that all Salesforce implementations comply with Indian banking regulations, including KYC, AML, and RBI guidelines.

- Implement best practices in security and data privacy using Salesforce Shield or similar tools, ensuring the protection of sensitive financial data.

4. Stakeholder Collaboration:

- Work closely with business stakeholders, product managers, and IT teams to define system requirements, ensuring Salesforce solutions meet the organisation's strategic goals.

- Act as a key liaison between technology and business teams to ensure seamless delivery of Salesforce initiatives.

5. Performance Optimization:

- Continuously optimise Salesforce solutions for performance, scalability, and reliability, particularly in high-volume lending environments.

- Leverage Salesforce’s reporting and analytics features to drive insights into loan performance, customer behaviour, and risk management.


Expertise :

- Bring deep understanding of lending products, including personal loans, mortgages, business loans, and credit cards, and tailor Salesforce solutions to meet specific financial product requirements.

- Stay up to date with RBI regulations, compliance standards, and market trends in digital lending to inform and adapt system designs.