Walk In Drive

13 hours ago

DoubleTree by Hilton Hotel Gurgaon New Delhi NCR, India Kotak Mahindra Bank Full time

Kotak Mahindra Bank is hiring for Relationship Manager Customer Engagement - South Delhi only.

Interested candidates can directly come for interview at below mentioned address :-

  • Date 29th August 2025 (Friday)
  • Time 10 : 00 AM to 01 : 00 PM
  • Interview Venue Kotak Mahindra Bank Ltd, C-19, Community Center, SDA Market, Opposite IIT Gate, , Safdarjung Development Area near IIT Gate Metro Station)
  • Contact Person Ram Sharma (RCEM) and Priyadarshini Pradhan (HR)

Job Role:

  1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped )
  2. Cross sell of Asset ( HL, LAP, CL,PL, GL, WC, CV ) Liability ( CA, SA TD) and Third Party & Investment Products ( LI GI Trinity & MF) on the mapped book
  3. Deepening of CA SA and TD mapped relationships.
  4. Meeting and conversion on leads from VRM and CEC.
  5. Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business.
  6. Ensuring customer stickiness and category upgrade.
  7. Acquisition, X-sell of business & Service activations to existing customers
  8. Explain all the Facilities of the Bank in Form of Demonstration both online / offline
  9. Enroll the customer for the services which would be useful for him
  10. Handle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance.
  11. Speed and efficiency of service given
  12. Sales targets for banks and investment products.
  13. Customer acquisition from Family Household & referrals.
  14. Have higher NPs scores

Job Requirements:

  • Graduate/Post Graduate in any stream with at least 1 year experience in banking/finance.
  • Must be energetic, confident and go-getter.
  • Age limit up to 34 years.
  • Candidate must be currently working.

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