Process Consultant
5 hours ago
Job Title: Process Consultant | Consulting & Presales Location: Bangalore Experience: 5-6 years (Post-MBA) Role Overview We are seeking a dynamic and experienced Process Consultant to lead AI and automation initiatives. This role emphasizes consulting, process mining, presales, and exposure to emerging technologies such as Generative AI, Advanced AI/ML, and Process Automation. You will bridge business needs with technical capabilities, support client engagements, and shape intelligent automation solutions. Key Responsibilities Process Consulting & Delivery Deep understanding of enterprise value chains: P2P, O2C, R2R, S2C, H2R, etc., and core business processes across verticals like banking, insurance, healthcare, and manufacturing. Engage with CXOs, narrate transformation stories, and independently drive proposals with sales teams. Gather and analyze business requirements across technologies like RPA, LCNC, AI, GenAI, and deploy solutions using leading enterprise tools. Lead process consulting projects including standardization, re-engineering, and elimination. Deliver process mining projects using tools like Celonis and Signavio to identify inefficiencies and define business value. Delivery Focus Lead use case discovery and feasibility assessments across value chains. Support business case development including ROI analysis, cost-benefit assessments, and resource planning. Create implementation roadmaps with short-term and long-term goals. Conduct PoCs and pilot analysis for AI/GenAI tools (LLMs, chatbots, document intelligence, etc.). Analyze and document automation workflows using tools like UiPath , Power Automate , or Automation Anywhere . Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions. Presales & Client Engagement Support presales activities across large RFPs, proactive pitches, and account mining. Deliver compelling client presentations, solution demos, RFP/RFI responses, and value propositions. Collaborate with sales, product, and engineering teams to align proposals with client goals. Required Skills & Qualifications Education MBA from a reputed institute (preferred focus: Technology, Operations, Strategy, or Analytics). Bachelor's degree in Engineering, Computer Science, or a related field. Experience 5 to 6 years of relevant experience post-MBA in top-tier consulting firms. Hands-on experience with end-to-end automation solution deployment. Proficiency with mining tools (Celonis, Signavio), automation tools (UiPath, Blue Prism, Power Automate), and LCNC platforms (PowerApps, Outsystems, ServiceNow). Exposure to AI/ML or Generative AI projects (e.g., GPT, Claude, Vertex AI). Experience in presales, RFP/RFI management, and proposal development. Skills Strong analytical and problem-solving capabilities. Excellent communication, stakeholder management, and presentation skills. Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs. Understanding of APIs, data pipelines, and system integration is a plus.
-
Process Consultant
12 hours ago
bangalore, India Happiest Minds Technologies Full timeJob Title: Process Consultant | Consulting & PresalesLocation: BangaloreExperience: 5-6 years (Post-MBA)Role OverviewWe are seeking a dynamic and experienced Process Consultant to lead AI and automation initiatives. This role emphasizes consulting, process mining, presales, and exposure to emerging technologies such as Generative AI, Advanced AI/ML, and...
-
Process Consultant
2 weeks ago
bangalore, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & Responsibilities Strategic Design & Governance Lead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management). Act as the organization's SME for ITSM process design across a multi-vendor ecosystem. Develop the long-term ITSM/SIAM strategy aligned with business objectives...
-
Process Consultant
2 weeks ago
Bangalore, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & Responsibilities Strategic Design & Governance - Lead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management). - Act as the organization's SME for ITSM process design across a multi-vendor ecosystem. - Develop the long-term ITSM/SIAM strategy aligned with business...
-
Technology Consultant
6 days ago
bangalore, India Technology Consultant Full timeJob Description:We are seeking a skilled Technology Consultant with proven experience in L2 production support, Kafka administration, and big data ecosystems. The ideal candidate will be responsible for maintaining high system availability, troubleshooting production issues, and ensuring smooth operations of critical IT infrastructure.Key...
-
Business Process Consultant
5 days ago
Bangalore, India Veraxion Full timeWe are hiring - Business Process Consultant Experience: 4+ Years Location: Bangalore, Onsite We’re looking for a Business Process Consultant who can bridge business needs and technology solutions through exceptional process mapping, workflow optimization, and cross-functional collaboration. You’ll help us streamline, automate, and elevate core business...
-
Process Consultant
2 weeks ago
bangalore, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & ResponsibilitiesStrategic Design & GovernanceLead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management).Act as the organization's SME for ITSM process design across a multi-vendor ecosystem.Develop the long-term ITSM/SIAM strategy aligned with business objectives and...
-
Process Consultant
2 weeks ago
bangalore, India The HIRD Full timeHI Candidate! Position Summary We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written...
-
Process Consultant
2 weeks ago
bangalore district, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & Responsibilities Strategic Design & Governance Lead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management). Act as the organization's SME for ITSM process design across a multi-vendor ecosystem. Develop the long-term ITSM/SIAM strategy aligned with business objectives...
-
Process Consultant
2 weeks ago
Bangalore Division, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & Responsibilities Strategic Design & Governance Lead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management). Act as the organization's SME for ITSM process design across a multi-vendor ecosystem. Develop the long-term ITSM/SIAM strategy aligned with business objectives...
-
Process Consultant
2 weeks ago
Bangalore Urban, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & Responsibilities Strategic Design & Governance Lead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management). Act as the organization's SME for ITSM process design across a multi-vendor ecosystem. Develop the long-term ITSM/SIAM strategy aligned with business objectives...
