Technical Program Manager

3 weeks ago

Navi Mumbai, India NorthLadder Full time

Job Description
We are hiring a Technical Program Manager (TPM) to lead cross-functional technical programs from planning through delivery. The TPM will coordinate engineering, product, QA, security and infra teams to deliver complex, multi-stream projects on time, with quality and within scope. You will establish program governance, mitigate risks, remove blockers, and communicate progress and trade-offs to senior leadership.

Key Responsibilities

  • Own planning, execution and delivery of complex technical programs and multi-team projects.
  • Define program scope, objectives, milestones, timelines and success criteria in collaboration with stakeholders.
  • Break down initiatives into workstreams, create clear project plans, and coordinate cross-functional teams (engineering, product, design, QA, security, infra).
  • Drive program-level prioritization and trade-off decisions, ensuring alignment to business goals and resource constraints.
  • Establish and run program governance : status cadence, steering committees, risk and dependency management, escalations.
  • Identify, track and mitigate risks, inter-team dependencies and blockers; escalate to leadership as needed.
  • Ensure technical requirements, architecture considerations and non-functional requirements (scalability, performance, security,

compliance) are captured and addressed.

  • Measure program health via KPIs (on-time delivery, scope stability, bug count, performance SLAs) and report to stakeholders.
  • Facilitate engineering processes and continuous improvement : retrospectives, post-mortems, root cause analysis and action

tracking.

  • Manage stakeholders : set expectations, provide clear and timely communication, and negotiate trade-offs where required.
  • Mentor project managers and coordinate external vendors/partners when applicable.

Qualifications & Skills

  • 4 - 8+ years experience in technical program management, program delivery, or engineering leadership.
  • Proven track record of successfully delivering complex, cross-functional technical programs in a fast-paced environment.
  • Strong technical background (software engineering or similar) - ability to understand architecture, APIs, infra, and trade-offs.
  • Excellent program planning and execution skills; experienced with project management tools (Jira, Asana, MS Project) and program/roadmap tools.
  • Strong stakeholder management and communication skills - experience presenting to senior leadership.
  • Experience with risk management, dependency mapping, and driving cross-team alignment.
  • Familiarity with Agile development practices and experience working with distributed teams.
  • Analytical mindset; comfortable with metrics-driven program health reporting.
  • Degree in Computer Science, Engineering or related field.

Desirable

  • Experience with cloud platforms (AWS / GCP / Azure) and infra concerns (CI/CD, observability, scalability).
  • Knowledge of security/compliance requirements (ISO 27001, SOC2, GDPR) for programs with regulatory constraints.
  • Experience managing platform, infra, or data engineering programs.
  • Certifications : PMP, PRINCE2, or Agile/Scrum certifications (optional).
  • Prior experience in startups/scale-ups or enterprise product environments depending on role.

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