NorthLadder - Technical Program Manager

4 weeks ago

Navi Mumbai Mumbai India NorthLadder Full time

Job Description Job Description We are hiring a Technical Program Manager (TPM) to lead cross-functional technical programs from planning through delivery. The TPM will coordinate engineering, product, QA, security and infra teams to deliver complex, multi-stream projects on time, with quality and within scope. You will establish program governance, mitigate risks, remove blockers, and communicate progress and trade-offs to senior leadership. Key Responsibilities - Own planning, execution and delivery of complex technical programs and multi-team projects. - Define program scope, objectives, milestones, timelines and success criteria in collaboration with stakeholders. - Break down initiatives into workstreams, create clear project plans, and coordinate cross-functional teams (engineering, product, design, QA, security, infra). - Drive program-level prioritization and trade-off decisions, ensuring alignment to business goals and resource constraints. - Establish and run program governance : status cadence, steering committees, risk and dependency management, escalations. - Identify, track and mitigate risks, inter-team dependencies and blockers; escalate to leadership as needed. - Ensure technical requirements, architecture considerations and non-functional requirements (scalability, performance, security, compliance) are captured and addressed. - Measure program health via KPIs (on-time delivery, scope stability, bug count, performance SLAs) and report to stakeholders. - Facilitate engineering processes and continuous improvement : retrospectives, post-mortems, root cause analysis and action tracking. - Manage stakeholders : set expectations, provide clear and timely communication, and negotiate trade-offs where required. - Mentor project managers and coordinate external vendors/partners when applicable. Qualifications & Skills - 4 - 8+ years experience in technical program management, program delivery, or engineering leadership. - Proven track record of successfully delivering complex, cross-functional technical programs in a fast-paced environment. - Strong technical background (software engineering or similar) - ability to understand architecture, APIs, infra, and trade-offs. - Excellent program planning and execution skills; experienced with project management tools (Jira, Asana, MS Project) and program/roadmap tools. - Strong stakeholder management and communication skills - experience presenting to senior leadership. - Experience with risk management, dependency mapping, and driving cross-team alignment. - Familiarity with Agile development practices and experience working with distributed teams. - Analytical mindset; comfortable with metrics-driven program health reporting. - Degree in Computer Science, Engineering or related field. Desirable - Experience with cloud platforms (AWS / GCP / Azure) and infra concerns (CI/CD, observability, scalability). - Knowledge of security/compliance requirements (ISO 27001, SOC2, GDPR) for programs with regulatory constraints. - Experience managing platform, infra, or data engineering programs. - Certifications : PMP, PRINCE2, or Agile/Scrum certifications (optional). - Prior experience in startups/scale-ups or enterprise product environments depending on role. (ref:hirist.tech)

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