Payments escalation analyst
3 weeks ago
Job Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely resolutions. Key Responsibilities ● Manage and resolve payment escalations, ensuring timely resolution of disputes and transaction discrepancies. ● Oversee failure payments, including trace & recalls, outgoing/incoming returns, and inbound payment discrepancies. ● Monitor and assign cases across payment investigation workflows, ensuring efficient tracking and resolution. ● Coordinate with financial institutions, payment processors, and internal teams to resolve escalated payment issues. ● Ensure compliance with global financial regulations and internal SLA-driven workflows. ● Analyze failure payment trends and recommend process improvements to enhance efficiency. ● Provide training and mentorship to junior analysts, ensuring best practices in payment dispute resolution. ● Maintain high accuracy in documentation and reporting, adhering to regulatory standards. Requirements ● Bachelor's degree in Finance, Accounting, or a related field. ● 3- 4 years in payment investigations, reconciliation, or financial operations, with leadership experience. ● Proficiency in payment tracking tools, financial compliance platforms, and reconciliation software. ● Strong analytical mindset, leadership abilities, and effective communication skills. ● Experience in high-value payment investigations, risk assessment, and fraud detection within multiple payment schemes Note: We prefer candidates who can join immediately.
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Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description:We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
2 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
7 days ago
chennai district, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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Payments Escalation Analyst
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
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3 Days Left! Payments Escalation Analyst
3 weeks ago
Chennai, India Straive Full timeJob Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...
